OMQ
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About
OMQ is an AI-based customer service software designed to automate various service requests, significantly reducing the workload on customer support teams while enhancing customer satisfaction. It integrates seamlessly across multiple messaging platforms, such as WhatsApp, Facebook Messenger, and Telegram, making it versatile for any organization. Featuring a dynamic self-optimizing help page, a chatbot with ChatGPT-level capabilities, and an email bot that responds to support requests in real-time, OMQ helps organizations improve their customer service operations. It supports process automation and aims to answer service requests accurately and promptly, with various pricing plans suitable for businesses of all sizes offering trials and demos as well.
Platform
Task
Features
• email automation
• multi-channel support
• chatbot integration
• real-time answers for contact forms
• dynamic help pages
Pricing Plans
Essential
€490.00 / per month• Help page
• Contact form
• Chatbot
• 3 process automations
• Unlimited topics and categories
• 1,000 requests
• Reports
Business
€1300.00 / per month• Help page
• Contact form
• Chatbot on ChatGPT level
• 10 process automations
• Unlimited topics and categories
• 5,000 requests
• Reports
• Agent forwarding
Corporate
€3000.00 / per month• Help page
• Contact form
• Chatbot on ChatGPT level
• 25 process automations
• Unlimited topics and categories
• 15,000 requests
• Reports
• 3 languages
• Quarterly data analysis
• Agent forwarding
• 10 live-chat seats
• WhatsApp integration
Flex
Free PlanAverage Rating: 0.0
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