Whelp
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About
Whelp is a conversational customer support platform that connects businesses with customers through various channels including voice, email, live chat, SMS, and WhatsApp. It combines all customer interactions into a single inbox, enhancing efficiency and customer satisfaction. The platform features advanced reporting tools for performance analysis and allows for the automation of customer inquiries through AI-powered chatbots. Whelp's customizable communications enable businesses to send bulk messages across different channels. With integrations to various applications, Whelp simplifies workflow and provides security for customer data. Designed for businesses of all sizes, Whelp offers tailored solutions for different industries, boosting customer support effectiveness.
Platform
Task
Features
• advanced reporting and analytics
• team collaboration
• omnichannel support
• integration capabilities
• enhanced security measures
• chatbot design with drag and drop
• customizable communication campaigns
• ai powered automation
FAQs
How does Whelp work?
What are the security and privacy terms for Whelp?
Are there any technical requirements to use Whelp?
Is installation or downloading required?
How many conversations does my subscription cover?
Is it possible to cancel my subscription at any time?
Are volume discounts available for large businesses?
Pricing Plans
Standard
USD29.00 / per user / month• LiveChat, Facebook Messenger, Telegram, Instagram, Email channels
• Unlimited MAC
• Customer Data Reporting
• Flow Base ChatBot
• PREBUILT Reporting and analytics
• Onboarding and adoption guidance
• Broadcast on WhatsApp, SMS, Telegram, Email
• Email Support
• Role-based permissions
• Customer Satisfaction Survey
Premium
USD199.00 / per user / month• Includes LiveChat, Messenger, Telegram, Instagram, WhatsApp, Twitter, SalesForce, Twilio, Viber, Amazon Connect, Email channels
• Unlimited MAC
• Customer Data Reporting
• Flow + AI Base ChatBot
• PREBUILT & ADVANCED Reporting and analytics
• Onboarding and adoption guidance
• Broadcast on WhatsApp, SMS, Telegram, Email
• 24/7 Support (Live, Email, Chat)
• Role-based permissions
• Customer Satisfaction Survey
• Agent Performance Evaluation
• CRM Integration
• IP Restriction
• Dedicated Account Manager
Enterprise
Unknown Price• Advanced features and dedicated support for high volume communication needs
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