Tidio
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About
Tidio offers AI-driven customer service solutions, including a chatbot (Lyro), live chat, help desk tools, and automation workflows for businesses. With Tidio’s AI chatbot, businesses can handle up to 70% of customer inquiries without needing human intervention and improve customer satisfaction. The platform integrates with various e-commerce and communication channels, aiding in lead generation, customer support, and conversion optimization. Tidio's features include ticketing systems, analytics, and custom workflow automation with no coding required. It supports multiple languages and is designed to scale with businesses' needs. Tidio provides a free tier alongside various subscription plans to fit different sizes and requirements, making it suitable for small to enterprise-level operations. The platform is trusted by over 300,000 businesses worldwide.
Platform
Task
Features
• analytics and reporting
• integration with various platforms
• ai customer support
• flow automation
• live chat solutions
FAQs
What is a Conversation?
Conversation is any live chat, ticket, email or social media channel conversation. Initiated by a visitor, operator or an automated flow.
What is a Handled Conversation?
Handled Conversation refers to any conversation that includes at least one message from a human agent. Unanswered messages are not counted.
Can I change my subscription anytime?
Yes, you can upgrade or downgrade your subscription at any time.
Does Tidio offer a free trial?
Yes, Tidio offers a 7-day free trial to test all features without needing credit card details.
Pricing Plans
Starter
USD29.00 / per month• 100 Handled Conversations
• Everything in Free
• Basic Analytics
• Live Visitors List
Growth
USD59.00 / per month• Up to 2000 Handled Conversations
• Advanced Analytics
• No Tidio Branding (add-on)
Enterprise
USD2999.00 / per month• Unlimited Handled Conversations
• Custom Integrations
• Dedicated Support
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