Aurelian
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About
Aurelian is a voice AI solution designed specifically for public safety, automating non-emergency calls that typically distract emergency dispatchers. The tool routes callers, triages emergencies, and efficiently collects incident-specific information for CAD reports in real-time. With the capability to handle over 80% of calls that are non-emergent, Aurelian enhances operational efficiency in emergency communications centers (ECCs) by allowing dispatchers to focus on genuine emergencies. Aurelian boasts features such as multilingual support, call monitoring, customization, an open API for integration, managed route creation, and geovalidation to ensure accurate address mapping. This versatile solution is tailored to meet the unique needs of ECCs of any size, promising to improve public safety operations and reduce the burden on emergency staff.
Platform
Task
Features
• multilingual support
• automates non-emergency calls
• call monitoring with transcripts
• geovalidation for accurate address mapping
• managed route creation
• open api for integration
• customizable ai for specific agency needs
• collects information for cad reports
• real-time routing and triaging of emergencies
Job Opportunities
Voice AI for automating non-emergency calls in public safety.
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