Floatbot.AI is a no-code, conversational AI platform that helps businesses automate customer engagement and operations. It offers various AI agents, including voicebots, chatbots, and real-time agent assist, for self-service and agent support. The platform integrates with popular contact center and knowledge base solutions. Floatbot.AI is used across various industries, including banking, insurance, and collections, helping businesses increase digital sales, automate claims submissions, improve customer experience, and more. It also features a no-code/low-code platform called Floatbot UNO for building and deploying AI agents.
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Software Developer
Floatbot.AI is a no-code conversational AI platform with voicebots, chatbots, and agent assist for customer engagement and operations automation.
Benefits:
Flexible working hours and remote work policies
Floatbot offers opportunities to develop your career and encourages innovative exploration.
Our work environment is casual and friendly
Education Requirements:
Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
Experience Requirements:
0-2 years
Other Requirements:
Proficiency in programming languages such as JavaScript, Python AI/ML, or similar
Familiarity with frontend technologies like Angular
Experience with backend technologies like Node.js, Python AI/ML plus
Strong problem-solving skills and the ability to debug complex issues efficiently
Knowledge of version control systems, such as Git, for code collaboration
Understanding of software development methodologies and agile practices
Passion for learning and a drive to stay updated with the latest advancements in technology
Strong communication and teamwork skills to collaborate effectively within the development team and across departments
Responsibilities:
Collaborate with product managers and designers to understand project requirements and translate them into technical specifications.
Develop and maintain backend and frontend components of the Floatbot platform, ensuring high-quality code and adherence to best practices.
Participate in code reviews, providing constructive feedback and ensuring code quality and security.
Troubleshoot and resolve technical issues, working closely with the support team to deliver timely solutions.
Stay up-to-date with industry trends, emerging technologies, and best practices to drive continuous improvement and innovation. Implement unit tests and conduct testing to ensure software reliability and robustness. Contribute to the improvement of development processes, workflows, and tools to enhance team productivity. Collaborate with cross-functional teams, including UI/UX designers and QA engineers, to deliver exceptional products. Maintain technical documentation, including design specifications and architecture diagrams.
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Security & Compliance Officer
Floatbot.AI is a no-code conversational AI platform with voicebots, chatbots, and agent assist for customer engagement and operations automation.
Benefits:
Flexible working hours and remote work policies
Floatbot offers opportunities to develop your career and encourages innovative exploration.
Our work environment is casual and friendly
Education Requirements:
Bachelor’s or Master’s degree in computer science, Information Security, or a related field
Experience Requirements:
2-5 years
Other Requirements:
Regulatory Compliance and Data Privacy skills
Cybersecurity and Network Security skills
Information Security Management skills
Experience in implementing security protocols and procedures.
Knowledge of security risk assessments and mitigation strategies
Strong analytical and problem-solving skills
Excellent communication and leadership abilities
CISSP, CISM, or other relevant certifications are a plus.
Experience in the fintech or banking industry is beneficial
Responsibilities:
The Security Compliance Manager will be responsible for ensuring regulatory compliance, data privacy, cybersecurity, and network security.
They will manage information security management and implement security protocols, policies, and procedures.
The Security Compliance Manager will also be responsible for monitoring security systems, conducting risk assessments, and providing recommendations for security enhancements.
Also help the business team for any customer/partner compliance requirement and engagement with such customer/partner whenever required.
Develops, maintains, and communicates the organization’s information security policy and procedures. Directs and oversees the assessment, selection, implementation, and maintenance of information security tools and technologies. Evaluate new or updated industry regulations to ensure continued compliance. Enforces information security controls and investigates/responds to information security incidents. Participates in business continuity planning (BCP) activities when required by regulation or senior leadership. Prepares reports, business cases, and presentations on security risk, controls, the status of compliance efforts, etc. Acts as liaison between IT and other functions (e.g., legal) regarding information security events or incidents.
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PreSales Consultant
Floatbot.AI is a no-code conversational AI platform with voicebots, chatbots, and agent assist for customer engagement and operations automation.
Benefits:
Flexible working hours and remote work policies
Floatbot offers opportunities to develop your career and encourages innovative exploration.
Our work environment is casual and friendly
Experience Requirements:
2-5 years
Other Requirements:
Minimum 2 years to 5 years of proven SaaS experience in Pre-sales including Enterprise sales, and consistent. Over-achievement of quotas. Preferred experience of selling into A.I space or- Chatbot technology would be a Plus
Overall responsibility for the sales numbers from the region, aligning with teams- (Inside Sales, Marketing, Product) to deliver the numbers
Understand how to build and grow a successful business in the domain of A.I, - Chatbot, Analytics, SaaS or Business intelligence preferred
Responsibilities:
To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
Ability to demonstrate Floatbot product, platform and solutions effectively to audiences of varied technical knowledge including CXO's
Provide technical solutions in a professional manner and to agreed timeframes
Create and confidently deliver technical presentations internally and externally
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