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Calen AI

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About

Calen AI provides an all-in-one platform for automating customer service operations via phone calls, texts, and chat automation. The platform is acclaimed for its world-class UX, following Google's Conversation Design Guidelines, and is recognized by Google for design novelty and business value. Calen AI aims to transform customer experiences by reducing waiting times and workload, while also leveraging innovative solutions like AI Front Desk, Conversational IVR, and Outbound calling to streamline processes. It is compliant with GDPR regulations and integrates smoothly with existing systems such as CRM and ERP.

Platform
Web
Keywords
aiautomationcommunicationsupportcustomer service
Task
customer service
Features

• compliance with gdpr

• integration with crm and erp systems

• recognized by google for design novelty

• multi-modal and omni-channel support

• 1 second average response time

• reduces customer service contact center costs

• all-in-one automation platform

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