AI Tech Suite
AI Tech Suite
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GoBots

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About

GoBots is an artificial intelligence tool tailored for e-commerce that enhances customer service efficiency. It helps online businesses quickly answer customer inquiries, manage multiple accounts, and automate routine tasks, leading to improved sales performance. With a focus on platforms like Mercado Libre, GoBots allows clients to respond in humanized ways while providing in-depth reporting on service metrics. The system is designed for both small and large e-commerce businesses, streamlining customer interactions and boosting conversion rates. Users benefit from features such as absence messages, tags, SLA management, and a centralized dashboard for effective service management.

Platform
Web
Keywords
aiautomatione-commercecustomer servicegobots
Task
customer service
Features

• detailed reports

• custom shortcuts

• centralized dashboard

• artificial intelligence responses

• automatic absence messages

• tagging system for efficiency

• sla management per market

• support for multiple accounts

• user access management

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