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MOJO-CX

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About

MOJO-CX© by TMAC is a cutting-edge platform designed to transform the contact centre experience by empowering agents. It utilizes an omnichannel approach, analyzing conversations across both digital and voice channels. The platform features modules like Conversation Analytics, Journey Orchestration, and Performance Management, enabling real-time insights and operational excellence. MOJO-CX© is built for various teams including revenue, customer experience, compliance, and operations, helping organizations course-correct and reduce operational waste while increasing revenue and engagement. TMAC offers managed data services and AI transcription as part of its services. With outstanding customer testimonials and proven results in improving net promoter scores and customer lifetime value, MOJO-CX© represents a significant evolution in contact centre technology.

Platform
Web
Keywords
aianalyticsagent performanceomnichannelcontact centre
Task
contact centre
Features

• ai transcription

• omnichannel support

• conversation analytics

• real-time insights

• journey orchestration

• performance management

• managed data services

Pricing Plans
Custom Quote
Free Plan

• Contact us for personalized pricing

Job Opportunities
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MOJO-CX
Data Engineer

A contact centre platform that enhances agent performance through analytics and automation.

Midlands, GB
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