Klark
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About
Klark is an advanced generative AI tool designed specifically to optimize customer service processes. It offers a seamless integration with ticketing systems like Zendesk, allowing e-commerce businesses to enhance team efficiency. With a simple setup time of just 5 minutes and a functionality that becomes fully operational in under 24 hours, Klark enables support agents to process tickets 50% faster. The tool constructs a personalized knowledge base for clients automatically, suggests responses using state-of-the-art large language models, and ensures that human agents validate suggestions before sending them. Klark has received positive feedback from several companies, highlighting productivity gains and improved client interactions. Overall, it's marketed as a game-changing resource for customer service teams.
Platform
Task
Features
• seamless integration with ticketing systems
• quick setup and full operational capability
• human validation of ai suggestions
• automatic knowledge base creation
• 50% faster ticket processing for agents
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