Klark
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About
Klark is an AI-powered customer service solution that integrates with ticketing systems to automate responses. It creates a knowledge base for each client, uses LLMs to generate suggestions, and allows agents to validate responses before sending. Klark boasts significant productivity gains (up to 50%) and fast implementation (under 5 minutes). The company emphasizes its secure platform and pay-per-use pricing model. Klark is used by companies like Back Market, Green go, ba&sh, and Click & Boat.
Platform
Task
Features
• secure
• pay-per-use model
• easy setup (less than 5 minutes)
• increased agent productivity
• agent validation of suggestions before sending
• creation of a customer-specific knowledge base
• automatic suggestion generation using llms
• integration with zendesk and other ticketing systems
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