Born Digital
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About
Born Digital is an all-in-one platform enabling businesses to design, build, and deploy AI virtual assistants capable of managing various customer interactions, including chat and voice communication. The platform supports no-code configurations, allowing users to create intelligent conversation flows efficiently through a drag-and-drop interface. Its analytics capabilities provide actionable insights to improve agent performance and automate processes. With a focus on enhancing customer experience and operational efficiency, Born Digital integrates seamlessly with existing enterprise systems and supports multiple languages across various platforms for a comprehensive customer interaction solution.
Platform
Features
• real-time analytics
• generative ai integration
• customizable dashboards
• no-code platform
• omni-channel support
FAQs
What is Conversational AI?
It leverages machine learning and NLP to facilitate automated and engaging conversations between businesses and customers.
How is Born Digital different from regular voice bots and chatbots?
Born Digital offers human-like interactions with advanced NLP technology and omni-channel solutions, which are not standard in typical bots.
How does AI-powered analytics help your KPIs?
It can reduce unnecessary customer interactions by up to 30% and improve the NPS score by up to 20%.
How many languages does your solution support?
The platform supports all languages, ensuring accurate responses in any customer's requested language.
With what systems can Born Digital integrate?
It integrates with contact center providers like Cisco and Avaya, and digital messaging platforms like WhatsApp and Facebook.
Pricing Plans
Flexible
Free Plan• Customizable to business needs
• No-code platform
• Quick integration
• Fast implementation
Job Opportunities
AI-powered conversational and analytics platform for customer interactions.
Benefits:
AI-powered conversational and analytics platform for customer interactions.
Benefits:
AI-powered conversational and analytics platform for customer interactions.
Benefits:
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