LimeChat
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About
LimeChat is designed to revolutionize conversational commerce by offering AI-driven support and marketing solutions through messaging platforms like WhatsApp. Its focus is on enhancing customer interaction and satisfaction, particularly for e-commerce brands. The tool utilizes Level-3 AI and GPT technology to automate responses, provide personalized marketing journeys, and facilitate efficient customer support. LimeChat also helps businesses create marketing campaigns and manage support across multiple channels including WhatsApp, Facebook, Instagram, and Email. The company aims to replicate in-store experiences online while streamlining the customer journey, leading to improved engagement and satisfaction.
Platform
Features
• ai copilot
• support chatbot
• support analytics
• intelligent csat
• level-3 ai
• agent crm with ai copilot
• omnichannel crm
• whatsapp commerce bot
Pricing Plans
Pro Support
GBP499.00 / per month• Omnichannel Support Helpdesk
• WhatsApp, FB, IG, Email, Live Chat
• AI workflows for sales & support
• Deep analytics
• AI driven insights into tickets
• AI summaries + agent assist
• Agent teams + assignments
• Automated tags + labels
• Dedicated Account Manager
Pro Marketing
GBP249.00 / per month (Tier 1)• Monthly Active Contact based pricing
• Tier Based Pricing
• Build your own WhatsApp journeys
• WhatsApp campaign builder
• 2 way WhatsApp Marketing
• Dedicated Account Manager
Business
GBP600.00 / per month• Pro Marketing + Pro Support
• Custom flows & integrations
• Enterprise grade support
• Dedicated Account Manager
• Dedicated Growth Consultant
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