Bear Robotics
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About
Bear Robotics specializes in AI-powered delivery robots, primarily through their products Servi and Servi Plus. These robots are designed for efficient delivery and assist with repetitive tasks like food running, drink delivery, and table bussing, allowing human staff to focus on customer service. The robots are equipped with advanced navigation capabilities to operate in different environments, including restaurants, hotels, and senior living facilities. They are known for their ability to maneuver in tight spaces and can operate continuously around the clock. With a focus on improving service quality and operational efficiency, Bear Robotics serves clients worldwide, including markets in the U.S., Canada, Korea, and Europe. Additionally, they offer customizable deployment plans, rental and purchase options, and substantial technical support, ensuring user satisfaction and smooth operation.
Platform
Task
Features
• ai-powered navigation
• intuitive host mode
• multiple operating models
• global presence in various industries
• custom deployment plans
• rental and purchase options
• technical support and training
• 24/7 operation capabilities
FAQs
What solutions does Servi provide?
Servi relieves repetitive tasks like food running, drink delivering and table bussing to enhance service.
Can Servi be used to host customers?
Yes, Servi has a Host Mode to greet and seat guests.
What Servi models are available?
Models available include Servi and Servi Plus.
Where is Servi currently operating?
Servi operates globally including U.S., Canada, Korea, Japan, Europe, and Singapore.
How much does Servi cost?
Costs vary based on conditions, contact for a custom plan.
Do you offer both rental subscription and purchase?
Yes, rental and purchase options are available.
What services are included in the rental agreement?
Rental includes installation, mapping, support, software updates, and a warranty.
Can I demo Servi before signing the contract?
Yes, we offer a 28-day demo for a small installation fee.
Do you offer a warranty?
Yes, we offer warranty terms for all subscription and purchase options.
Will Bear Robotics provide training to use Servi?
Yes, Bear Robotics trains operators onsite for 2-3 days post-installation.
How long does installation take?
Installation time varies by space size but usually takes a couple of hours.
Do I need an internet connection to operate Servi?
Yes, a high-speed internet connection is required for operation.
What is the maximum payload per each tray?
Maximum payload per tray: Servi 66 lbs, Servi Plus 88 lbs.
How do you charge Servi?
Servi charges via wall charger; standard plug provided.
What is the battery life?
Battery life is 8-12 hours, with a recharge time of 4-5 hours.
Can I adjust the speed?
Yes, speed can be adjusted along with many other settings.
Is Servi spill-proof / water-resistant?
Yes, Servi is spill-proof and water-resistant and NSF certified.
Is Servi NSF certified?
Yes, rectangular trays can be used, but they must be sourced from Bear Robotics.
Can I use rectangular trays on Servi?
Servi height: 41 inches, Servi Plus height: 48 inches.
How tall is Servi?
No, Servi isn't designed for outdoor use.
Can Servi be used outdoors?
Servi's color is fixed, but vinyl wraps and decals can be used for branding.
Can we customize Servi’s color?
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