Kustomer
Click to visit website
About
Kustomer is an AI-powered customer service CRM platform that focuses on enhancing customer experiences through efficient automation and support. The platform integrates capabilities like AI chatbots, proactive support, and a unified customer view to provide a seamless service experience across multiple channels. Kustomer offers various pricing plans tailored for small teams and larger organizations, emphasizing cost reduction while increasing customer satisfaction. With features such as sentiment analysis, multilingual support, and business process automation, Kustomer aids brands in transforming their customer service operations. The platform also showcases its value through customer success stories, demonstrating significant increases in agent productivity and automated interactions.
Platform
Task
Features
• ai copilot
• sentiment analysis
• ai chatbots
• proactive support
• business process automation
• multi-channel communication
• advanced automations
• self-service
FAQs
How do I get started?
Our Sales team will help you pick a plan that is right for you. You can also compare plans.
How many seats do I need to purchase?
There is an 8 seat minimum.
How long are your contracts? Can I change plans?
Plans are annual. We will work with you on a payment plan if needed.
Is my business data private and safe?
Yes. Customer security and privacy is a core value at Kustomer.
Does Kustomer integrate with other applications?
Absolutely. We have native and partner integrations.
Is your pricing all inclusive? Are there any add-on fees?
Most of our customers do not require additional features.
What discounts are available?
We offer a discounted price for subscriptions billed annually.
Will my pricing increase if I add additional agents?
No. You can add as many team members as you want without increasing pricing per agent.
Pricing Plans
Enterprise
$89.00 / per month per user• Multi-Channel Communication
• Voice Provider Integration
• Proactive Service
• Actionable Integrations
• Business Process Automation
• Standard and Custom Reporting
• Multilingual Support
• Satisfaction Measurement and Reporting
• Language Detection
• Sentiment Analysis
Ultimate
$139.00 / per month per user• Everything in Enterprise plus Real-Time User Supervision
• Enhanced Routing
• Real-Time Dashboards
• Live Agent Auditing
• Unlimited Collaboration Users
• Sandbox Access
• Extended API Rate Limit
• SAML Single Sign-On
• Set Allowed IP Ranges
• Uptime SLA
KIQ Agent Assist
$39.00 / per month per user• All functionalities of Agent Assist
• 10,000 word translations per user monthly
Average Rating: 0.0
Average Rating: 0.0
5 Stars:
0 Ratings
4 Stars:
0 Ratings
3 Stars:
0 Ratings
2 Stars:
0 Ratings
1 Star:
0 Ratings
User Ratings
No ratings available.
Sign In to Rate this Tool
Alternatives
MOM AI Restaurant
Automate customer service and order-taking for restaurants using AI technology.
View DetailsRelated Tools
Artificial Nerds
A conversational automation platform that enhances business communication with AI-powered tools.
View Details
Calabrio Bot Analytics
Improve chatbot and voice bot performance with insights and analytics.
View DetailsFeatured Tools
TiramAi
Create user personas and user stories quickly with TiramAi's AI-powered solutions.
View Details
Dezyn
Interactive architectural diagram tool with AI-powered features for flowcharts and cloud architectures.
View Details
SayIntentions.AI
The Future of AI for Aviation Simulation. Experience Immersion Like Never Before! - AI Air Traffic Control - AI CabinCrews - AI TourGuides - AI Mentors
View Details
AI Math Solver
A powerful AI tool for solving complex math problems with step-by-step explanations and support for photo upload.
View Details
Sherloq
A collaborative SQL management platform for data teams, enabling efficient query sharing and organization.
View Details
AutoKT
Automate and enhance your documentation with AI-driven solutions for knowledge transfer.
View Details