AI Tech Suite

Observe.AI

Free Hiring (19 jobs)

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About

Observe.AI is a leading conversation intelligence platform for contact centers, integrating AI-powered automation to enhance customer understanding, support agents in real-time, and improve overall customer satisfaction. With advanced features like real-time AI assistance, post-interaction analysis, and comprehensive business analytics, users can gain insights from 100% of customer interactions. The platform leverages a contact center LLM to seamlessly integrate into existing tech stacks while providing critical insights and automating workflows. Trusted by over 350 enterprises globally, Observe.AI is recognized for transforming contact center operations and delivering measurable results in sales, compliance adherence, and customer sentiment.

Platform

Keywords

generative ai ai automation conversation intelligence business analytics contact center

Task

conversation intelligence

Features

• screen recording

• omnichannel support

• integration capabilities

• advanced business analytics

• agent assist

• real-time ai

• auto qa

• manual qa

• summarization ai

• knowledge ai

• supervisor assist

• post-interaction ai

Pricing Plans

Custom Pricing

• Customized pricing based on business specifics

• Access to all features and capabilities of the platform

Job Opportunities

Customer Support Engineer

Conversation Intelligence for Contact Centers powered by Generative AI.

Implementation Manager

Conversation Intelligence for Contact Centers powered by Generative AI.

Senior Integrations Engineer

Conversation Intelligence for Contact Centers powered by Generative AI.

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