Nightfall AI
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About
Nightfall AI is an AI-native data security platform designed to prevent data leaks and secure collaboration. It offers comprehensive protection across various environments, including SaaS applications, generative AI tools, email, and endpoints. The platform utilizes AI to achieve high accuracy in data detection with minimal false positives, unlike traditional DLP solutions. Nightfall's features include data detection and response, data exfiltration prevention, data security posture management, data encryption, data discovery and classification, and a human firewall. It integrates with popular applications like Slack, Google Drive, Salesforce, Jira, and GitHub. Nightfall also offers a developer platform for integrating data classification and protection capabilities into custom applications and AI models.
Platform
Task
Features
• data encryption
• data security posture management
• human firewall
• ai-native detection
• data exfiltration prevention
• data discovery & classification
• data detection & response
• extensible workflows
Job Opportunities
Technical Support Engineer - Founding Team Member
Nightfall AI is an AI-native data loss prevention (DLP) solution that protects sensitive data across SaaS apps, GenAI tools, email, and endpoints with high accuracy and minimal disruption.
Benefits:
Competitive pay, equity, and 401k plan
Regular, thoughtful compensation reviews
Support for professional development
Remote first culture
Flexible time off
Experience Requirements:
8+ years of experience in customer-facing communications, customer support/service or contact center management, with 4+ years of experience directly leading a customer support, service or care team
Other Requirements:
Forward thinking mindset; experience in leveraging new technology to augment live customer support
You take initiatives and are capable of learning new technologies / systems / features with little guidance
History of using data to drive improvements in customer experience, product quality or operational efficiency
Ability to be in office 2+ days/week
Ability to work US east coast business hours
Responsibilities:
Resolve inbound issues via call, chat, email, etc. through either immediate resolution based on the SOPs you’ve developed or through ticket issuance and follow-up with cross-functional teams
Hire, train and lead a customer support team responsible for ensuring an excellent experience for our customers
Establish and report on SLAs for customer responsiveness and time to resolution
Collaborate with our Customer Success, Product Management and Operations teams to set requirements for the software tools, systems and integrations needed for effective and connected Customer Support workflows
Collect and leverage data to drive continuous improvement internally within Customer Support, as well cross-functionally with Engineering, Product, etc.
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Endpoint Engineer
Nightfall AI is an AI-native data loss prevention (DLP) solution that protects sensitive data across SaaS apps, GenAI tools, email, and endpoints with high accuracy and minimal disruption.
Benefits:
Competitive pay, equity, and 401k plan
Regular, thoughtful compensation reviews
Support for professional development
Remote first culture
Flexible time off
Experience Requirements:
Minimum 5+ years of related work experience
Other Requirements:
Expertise in one of the following: Objective-C, Swift on MacOS or C/C++ on Windows
Demonstrable expertise in developing agents on one of MacOS or Windows
Readiness to learn other systems languages (e.g. Rust, Go, Python)
Experience with kernel-level debugging processes and tools
Ability to use reverse engineering techniques and debugging of kernel space code
Ability to decompose complex business problems and own them end to end across teams
Responsibilities:
Designing and developing data exfiltration prevention apps, drivers, system extensions and services on MacOS or Windows
Maintaining and evolving mission-critical agents on endpoints
Own complex features from design to delivery and troubleshoot issues from customers
Designing and building secure software with cross-platform deliverables (Windows, MacOS)
Writing and maintaining documentation about internal and public services
Show more details
Endpoint Engineer
Nightfall AI is an AI-native data loss prevention (DLP) solution that protects sensitive data across SaaS apps, GenAI tools, email, and endpoints with high accuracy and minimal disruption.
Benefits:
Competitive pay, equity, and 401k plan
Regular, thoughtful compensation reviews
Support for professional development
Remote first culture
Flexible time off
Experience Requirements:
Minimum 5+ years of related work experience
Other Requirements:
Expertise in one of the following: Objective-C, Swift on MacOS or C/C++ on Windows
Demonstrable expertise in developing agents on one of MacOS or Windows
Readiness to learn other systems languages (e.g. Rust, Go, Python)
Experience with kernel-level debugging processes and tools
Ability to use reverse engineering techniques and debugging of kernel space code
Ability to decompose complex business problems and own them end to end across teams
Responsibilities:
Designing and developing data exfiltration prevention apps, drivers, system extensions and services on MacOS or Windows
Maintaining and evolving mission-critical agents on endpoints
Own complex features from design to delivery and troubleshoot issues from customers
Designing and building secure software with cross-platform deliverables (Windows, MacOS)
Writing and maintaining documentation about internal and public services
Show more details
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