Social Places is a MarTech platform designed for multi-location and franchised businesses. It offers integrated suites for listings, reputation, social media, ads, and bookings management. The platform provides a user-friendly dashboard with comprehensive reporting at the organizational, brand, and store levels. AI-powered features include AI responses in brand tone, AI sentiment analysis, and red flags for reputation management. Social Places offers fully managed services including onboarding, training, strategy, and quarterly business reviews. They have a 97% renewal rate and serve over 23,000 locations across 40 countries.
• social media management
• reputation management
• understand and respond to customers at scale
• ads management and reporting (100+ platforms), bookings management
• listings management
• reporting on organization, brand, and store levels
• streamline workflows and communication
• manage google business profile
Social Places has a variety of packages which can be found here: [Pricing](/pricing). The pricing works on a sliding scale based on the amount of locations you have. The product suites also work independently or as bundled options.
We offer a fully managed service with a named customer success executive - all support is included in the packages, including: Onboarding, Training, Strategy, Status Meetings, Quarterly Business Planning
Social Places is designed specifically for multi-location and franchised businesses. If you are a franchise or brand which has multiple locations that you are trying to manage across multiple channels, we can help to save vour time and grow vour presence online through listings, reputation and social management, at scale.
No you do not, our sales team will take you through the onboarding process.
Yes we are flexible to upgrade plans at any time.
Social Places offer a user friendly dashboard, comprehensive reporting, a unique set of bespoke tech features and workflows designed specifically for multi location businesses, as well as hands-on support
• Google Listings
• Named Account Manager
• Annual Strategy
• White Glove Onboarding
• Unlimited Users
• Custom User Permissions
• Brand & Location Reporting
• Report Scheduler
• Notifications
• Data CleansingGoogle Verification
• Google, FB, Bing, Apple, Garmin, TomTom
• Named Account Manager
• Annual Strategy
• White Glove Onboarding
• Unlimited Users
• Custom User Permissions
• Multiple Social Profiles Per Location
• Brand & Location Reporting
• Report Scheduler
• Notifications
• Google, FB, Bing, Apple, Garmin, TomTom, Instagram, LinkedIn, Twitter, Google & Apple App Store
• Named Account Manager
• Annual Strategy
• White Glove Onboarding
• Unlimited Users
• Custom User Permissions
• Multiple Social Profiles Per Location
• Brand & Location Reporting
• Report Scheduler
• Notifications
• Custom pricing based on your brand's requirements
• Brand Listening
• Paid Media (100+ media channels reporting)
• Local Ads
• Extended Listings Network
Business Analyst
Social Places helps multi-location businesses manage listings, reputation, social media, ads, and bookings through one platform, using AI for efficiency and insights.
Benefits:
Opportunity to work on a challenging and rewarding product that helps businesses grow
Hybrid work culture with a focus on flexibility and work-life balance
Collaborative and supportive work environment
Continuous learning and development opportunities
Be part of a growing and innovative company in the heart of Cape Town’s tech scene
Education Requirements:
Bachelor’s degree in Business Administration, Computer Science, or a related field
Experience Requirements:
Minimum of 4 years of experience as a Business Analyst in a software development environment
Proven experience in scoping and delivering B2B software applications and features
Other Requirements:
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work effectively in a fast-paced, agile environment
Strong understanding of software development methodologies (e.g., Agile, Scrum)
Experience with data analysis and reporting tools
Responsibilities:
Requirement Gathering and Analysis
Feature Scoping and Prioritization
Collaboration with Design and Development
Process Improvement
Data Analysis
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