Infinity Call Analytics
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About
Infinity Call Analytics is an advanced AI-powered software designed to optimize communication through call tracking, conversation analytics, and intelligent insights. Offering solutions for marketers, sales teams, contact centers, and customer service, Infinity helps businesses understand the impact of their marketing efforts, improve customer interactions, and drive revenue growth. With features like Smart Match and conversation analytics, it provides data-driven insights before, during, and after calls, enabling smarter business decisions and enhanced customer experiences. It is suitable for various sectors including automotive, healthcare, and finance, and offers a range of pricing plans based on call volume and feature needs.
Platform
Task
Features
• conversation analytics
• onboarding support
• call tracking
• smart match
• customer success programs
FAQs
What is a call analytics software?
Call analytics solutions like Infinity help you measure, analyze, and report on phone call interactions, providing insights into marketing campaigns, sales tactics, and contact center operations.
Why are call analytics important?
Call analytics help understand customer interactions and optimize marketing strategies, connecting leads to conversions and eliminating budget waste.
How do call analytics help sales teams improve performance?
Call analytics provide insights to fill sales queues with qualified leads, improve call handling, and help teams achieve higher sales targets.
How do call analytics improve customer service?
With call analytics, service teams can improve customer experiences by identifying issues and enhancing query processing.
Why are call analytics essential for compliance teams?
Compliance teams can use call analytics to monitor interactions, ensuring adherence to regulations and preventing compliance breaches.
Pricing Plans
Essentials
USD0.20 / per call• Visitor Level Call Tracking
• 1 Included Email Alerts
• Call Whisper
• Basic Reporting
Pro
USD0.15 / per call• Everything in Essentials
• Onboarding Support
• Advanced Call Tracking
• Enhanced Reporting
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