GuestGuru
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About
GuestGuru is an AI chatbot designed to help Airbnb hosts and property managers streamline guest communications. It automatically responds to guest inquiries on platforms like Airbnb, Booking.com, and VRBO, significantly reducing the time hosts spend managing messages. Key features include SMS notifications for critical guest questions, 24/7 availability, learning from past interactions, and seamless integration with property management systems (PMS). Pricing starts at $1 per month for the first property, with various support features and modes available for managing multiple units. The tool aims to enhance guest experiences by providing timely responses and reducing workload for hosts.
Platform
Task
Features
• 24/7 availability
• automated guest messaging
• integration with property management systems
• learning from interactions
• sms notifications for critical inquiries
• efficient management of repetitive faqs
• streamlined workload for hosts
FAQs
What is Autohost mode in GuestGuru?
Autohost is a feature within GuestGuru that, when enabled, autonomously responds to guest messages.
What is SMS Mode in GuestGuru?
SMS Mode in GuestGuru is a feature that sends notifications via SMS or email each time it responds to guest messages.
What is Escalations in Guest Guru?
Escalations is designed to manage guest messages requiring human intervention or the attention of the Airbnb Host.
What is FAQs in GuestGuru?
FAQs is a feature where hosts can input information about their listings for the bot to utilize in responses.
Do you offer bulk discounts?
Guest Guru provides volume discounts to hosts with more than 500 units.
Pricing Plans
Starter
USD1.00 / per month• AutoHost Mode
• SMS Mode
• Escalations
• FAQs
• Custom tone
• Email Notifications
• Live Chat Support
• Onboarding Assistance
• Booking Site Embedding
• Property Bot Url
Superhost
USD5.90 / per month• AutoHost Mode
• SMS Mode
• Escalations
• FAQs
• Custom tone
• Email Notifications
• Live Chat Support
• Onboarding Assistance
• Booking Site Embedding
• Property Bot Url
Bespoke
Unknown Price• AutoHost Mode
• SMS Mode
• Escalations
• FAQs
• Custom tone
• Email Notifications
• Live Chat Support
• Onboarding Assistance
• Booking Site Embedding
• Property Bot Url
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