Mindpip
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About
Mindpip offers a Hybrid Customer Service Widget that eliminates queues and frustrating support experiences by combining human and AI support to provide a quick and personalized customer service experience. It integrates seamlessly with popular tools like Zendesk, Salesforce, and Google Calendar. The solution provides detailed analytics and a reporting dashboard to help businesses identify trends and areas for improvement. Multi-language support allows engagement with customers globally.
Platform
Task
Features
• multi-language support
• detailed analytics and reporting
• hybrid support
• seamless integration with popular support tools
FAQs
Which Mindpip plan is right for me?
It depends on the size of your knowledge base or any source of data, the starter plan is good for small businesses while professional is better for businesses like schools, government websites, etc. with a massive knowledge base.
Can I get a free plan?
No, there is no free plan, but you can try it out by using our 7-days free trial period.
How does the free trial work?
Once you sign-up, you get to use any plan of choice except the Enterprise plan, which lasts for 7 days, before we automatically begin your subscription to prevent interruption to your service.
Do you need my debit/credit card before I can begin trial plan?
No, we don't need your card or any payment means, but it's recommended to add your payment information so your service won't be paused once the trial period has ended.
What do you mean by “Hybrid customer service widget”?
It is hybrid in the sense that, you can respond to your visitors' inquiries by leveraging our synthetic agents (AI) or Human agents.
Is there a demo I can try?
Yes, you can use the widget we have on this site, on the bottom right of the page, you can see how accurate the responses are.
How do I train my synthetic agents (AI)?
Essentially anything that holds data, websites, documents, images, etc. All you have to do is input them and leave the rest to us, regardless of the size.
How long does it take to train my agent?
Just a couple of minutes, although it might take longer, depending on the size of your data.
How do I contact you?
You can send us an email at support@mindpip.com.
Pricing Plans
Starter
USD35.00 / per month• Create a single project
• Up to 5,000 web pages
• Up to 1,000 document pages
• Chained conversation
• Unlimited app integration
• No bottom credit
• Controlled message limit
• Hybrid widgets
Professional
USD99.00 / per month• Everything in starter plan
• Create up to 5 projects
• Up to 10,000 web pages
• Up to 5,000 document pages
• Longer Chained conversation
Enterprise
Unknown Price• Everything in professional plan
• Create up to 10 projects
• Up to 50,000 web pages
• Up to 10,000 document pages
• Longer Chained conversation
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