Mava
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About
Mava is a next-gen customer support and engagement operating system aimed at community-driven companies. It automates support processes through AI, integrated with platforms like Discord, Telegram, and email. The tool can handle both private and public user queries, learning from existing support content, and is structured to support a variety of community interactions. With Mava, organizations can engage users seamlessly while providing metrics and insights to improve support operations. The tool is designed for users looking to initiate, scale, and support communities effectively.
Platform
Task
Features
• multi-lingual support capabilities
• supports multiple training sources
• seamless handover of unresolved queries to human agents
• user engagement metrics and insights
• integration with messaging platforms like discord and telegram
• support for public and private ticketing
• ai-driven customer support automation
Pricing Plans
Starter
Free Plan• Mava Dashboard
• 100 support requests / month
• 2 AI Training Sources
• Discord Public AI Bot
• Discord, Telegram, Web Chat Private Ticket AI Bot
• Unlimited Agents
• 5 Template Answers
• Conversational Forms
Bullish
USD83.00 / month / workspace• Everything in Starter
• 6,000 support requests / year
• 5 AI Training Sources
• Automatically train AI on Discord replies
• Web Chat Customization
• Analytics (90-day history)
• Unlimited Template Answers
Diamond
USD166.00 / month / workspace• Everything in Bullish
• 24,000 support requests / year
• 10 AI Training Sources
• Integrate with 3rd party apps via webhooks
• Multi-Lingual AI Bot
• Priority Support
• Analytics (all-time)
Whale
USD499.00 / month / workspace• Everything in Diamond
• 120,000 support requests / year
• 20 AI Training Sources
• Time-Based Ticket Automations
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