Corpus
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About
Corpus is a dynamic customer support tool powered by ChatGPT, designed to answer customer questions and resolve support tickets efficiently. By integrating seamlessly into existing data sources, it provides instant accurate answers sourced from your knowledge base while delivering a personality that aligns with brand identity. With capabilities such as round-the-clock support, detailed insights analytics, customizable chat widgets, and managing numerous chatbots, Corpus significantly enhances customer experience, drive conversion rates, and reduces operational strain on support teams. Its advanced features support various use cases including customer service, sales, product information, and training, ensuring businesses can maintain a competitive edge in customer satisfaction strategies.
Platform
Task
Features
• supports multiple languages
• 24/7 customer support
• ai-powered chatbot
• insights and analytics
• integrates with various data sources
• specific training for chatbots
• multiple chatbots support
• customizable chat widgets
FAQs
Do you offer a free plan?
Yes, to some extent. Upon signing up, you’ll have one chatbot and 1,000 tokens to experiment with.
How can I provide Corpus with content related to my company?
Corpus pulls data from your website, Notion, GitHub, Intercom, HubSpot, ZenDesk, Google Drive, Confluence, RSS feeds, and databases like Postgres and MySQL.
Can I re-train my chatbot automatically when I update the content?
Absolutely! We offer an API endpoint you can use whenever your content grows or changes.
Do Corpus work with non-English content?
Yes. Corpus can understand and respond in several languages, including English, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Arabic, and Chinese.
What happens when the chatbot can’t answer a question?
If it cannot locate the appropriate response, it will inform the user and recommend contacting you via the contact form available within the widget.
Pricing Plans
Lite
USD16.00 / per month• 1M Tokens /mo
• 2 Chatbots
• Customizable widget
• Custom chatbot page
• Insights analytics
• Unlimited contacts
• 10-Day chat history
Basic
USD48.00 / per month• 5M Tokens /mo
• 5 Chatbots
• Customizable widget
• Custom chatbot page
• Insights analytics
• Unlimited contacts
• 30-Day chat history
• Private chatbots
Pro
USD56.00 / per month• 10M Tokens /mo
• Unlimited chatbots
• Customizable widget
• Custom chatbot page
• Insights analytics
• Unlimited contacts
• 90-Day chat history
• Private chatbots
• Custom domain
• CRM Integration (soon)
• Team access (soon)
Max
USD384.00 / per month• 50M Tokens /mo
• Unlimited chatbots
• Customizable widget
• Custom chatbot page
• Insights analytics
• Unlimited contacts
• Full chat history
• Private chatbots
• Custom domain
• CRM Integration (soon)
• Team access (soon)
• Dedicated onboarding
• White glove support
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