Helpix AI
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About
Helpix AI is an advanced, automated customer service solution that engages customers across multiple channels using natural language understanding. It provides intelligent support through text, email, social media, live chat, and messaging apps like WhatsApp and Telegram, ensuring seamless and personalized customer interactions. Helpix's technology enables continuous learning and integration of information from various sources, enhancing its performance over time. The platform is designed to automate responses with human-like accuracy while adapting to customer preferences and languages. With its unique features and tailored pricing options, Helpix aims to revolutionize customer engagement for businesses of all sizes, especially startups and SMEs.
Platform
Task
Features
• natural language understanding
• omnichannel support
• continuous learning
• personalized customer engagement
• automated customer service
• language-adaptive communication
Pricing Plans
Starter
Unknown Price• Proprietary NLU Model
• No-Code Training
• Any 1 Channel Support
• Any 1 Language Support
• Conversation Timeline
• Training Suggestions
• Bot KPIs
• SLA - 99.9% Uptime
Growth
Unknown Price• Everything in Starter
• Agents Support
• Conversational Intelligence
• Multichannel Support
• Multilingual Support
• Integrations
• Predictive Suggestions
• Knowledge Base & Content
• Authentication
Enterprise
Unknown Price• Everything in Growth
• Events & Goals Analytics
• API Support
• Smart Detect
• A/B Testing
• Lead Creation
• Data Enrichment
• Sentiment Analysis
• AI Performance Reporting
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