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Respond.io

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About

Respond.io is a leading AI-powered customer conversation management tool designed to optimize sales, marketing, and customer support through effective communication. It allows businesses to capture leads from multiple messaging platforms, ads, websites, and offline interactions, converting them into sales opportunities through automated responses and personalized conversations. Trusted by over 10,000 companies globally, it offers features such as team inboxes, AI-driven response automation, lead qualification, and customizable workflows. Respond.io also integrates seamlessly with various CRM systems and messaging apps, facilitating efficient customer relationship management. Its pricing options cater to different business sizes, making it scalable according to the company’s needs.

Platform
Web
Keywords
customer supportlead conversioncrm integrationai customer managementmessaging automation
Task
customer management
Features

lead qualification

dashboard analytics

crm integration

conversational support tools

multichannel messaging integration

automated chat routing

ai-powered response automation

FAQs
Are WhatsApp fees included in the respond.io subscription?

WhatsApp fees are not included but you can top up your WhatsApp credit through our platform.

What is a Monthly Active Contact?

Monthly Active Contacts are contacts that have sent or received a message (excluding broadcasts) over the billing month.

What if I reach my Monthly Active Contact limit?

If you exceed your limit, you will be billed on demand for additional contacts.

How does the free trial work?

The 7-day free trial provides access to all features of the Growth plan for 5 users.

Can I upgrade or cancel my plan at any time?

Yes, you can cancel or upgrade your subscription at any time.

Pricing Plans
Starter
USD79.00 / per month

5 Users Included

Unlimited Monthly Active Contacts

Team & Custom Inboxes

Mobile App

Respond AI: AI Prompt

Respond AI: AI Assist

Basic Reports

Two-Factor Authentication (2FA)

Growth Widgets

Growth
USD159.00 / per month

5 Users Included

Starts at 1,000 Monthly Active Contacts

Broadcasts

Workflows

Respond AI: AI Agent

Advanced Reports

Data Export

Zapier & Make Integrations

Developer API

Advanced
USD279.00 / per month

5 Users Included

Starts at 1,000 Monthly Active Contacts

Mask Phone Number & Email Address

Multiple Workspaces

HTTP Requests in Workflows

Incoming & Outgoing Webhooks

Single Sign-On (SSO)

Custom Channels

Job Opportunities
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Respond.io
Senior Finance Executive

AI-powered customer conversation management software to capture, convert, and retain customers across messaging platforms.

Kuala Lumpur, MY

Benefits:

Healthcare Benefits
Allowances
Social and Wellness Events
+2 more
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IT Administrator

AI-powered customer conversation management software to capture, convert, and retain customers across messaging platforms.

Benefits:

Healthcare Benefits
Allowances
Social and Wellness Events
+2 more
Head of Marketing

AI-powered customer conversation management software to capture, convert, and retain customers across messaging platforms.

Benefits:

Healthcare Benefits
Allowances
Social and Wellness Events
+2 more
Social Media
Mobile Apps

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