QueryPal
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About
QueryPal is an advanced AI-powered chatbot designed to seamlessly integrate with a company's knowledge bases to provide instant and accurate answers to both employee and customer queries. It functions as a versatile helpdesk, improving efficiency and reducing the time spent searching for information. Users can share the helpdesk as a standalone URL or integrate it with their website as a web widget, with the option of implementing a Slackbot for internal use. The tool automates draft responses aligned with company knowledge and tone, guaranteeing knowledge safety with role-based access permissions, and ensuring high accuracy by indexing reliable sources for responses. QueryPal is user-friendly on both mobile and desktop platforms and continuously improves through user feedback. It offers integrations with over 10 tools like Slack, Microsoft Teams, and Zendesk, making it suitable for businesses of all sizes across various departments such as customer support and HR.
Platform
Features
• integration with multiple platforms
• train on your data
• ai-based ticket response automation
• role-based access permissions
• embed on your site
• improve response accuracy over time
FAQs
What is QueryPal?
QueryPal is an advanced AI-powered chatbot designed to integrate seamlessly with your company's knowledge bases, providing instant and accurate answers to employee and customer queries.
How does QueryPal work?
QueryPal indexes your existing knowledge sources, such as internal documents, websites, and applications, to answer user queries accurately.
Can QueryPal be published as a link or web widget?
Yes, QueryPal can be published as a link or embedded as a web widget on your website.
Who can benefit from using QueryPal?
QueryPal is ideal for businesses of all sizes looking to streamline their internal and external communication.
How easy is it to integrate QueryPal with our current systems?
Integrating QueryPal is straightforward with comprehensive documentation and support.
Can QueryPal handle large documents and multiple knowledge sources?
Yes, QueryPal can efficiently index large documents and manage multiple knowledge sources.
Can we customize the knowledge bases for each bot?
Yes, you can create multiple bot configurations tailored to different specialties or departments.
Is QueryPal user-friendly on both mobile and desktop?
Yes, QueryPal is optimized for both mobile and desktop use.
Does QueryPal provide analytics on the answers?
Yes, admins can view an analytics dashboard for insights on user interactions.
How does QueryPal ensure the security of our information?
QueryPal provides robust security features, including single sign-on (SSO) and password protection.
What kind of support is available for setting up and using QueryPal?
QueryPal offers dedicated support, detailed documentation, and real-time assistance.
How does QueryPal improve over time?
QueryPal improves through user feedback and regular updates.
Pricing Plans
Base Plan
Free Plan• White labeling
• Custom instructions
• Admin analytics reporting
• Unlimited agents
• Integrations (Unlimited apps, websites, & documents)
• Embeddable Widget
Enterprise
Free Plan• White labeling
• Custom instructions
• Admin analytics reporting
• Unlimited agents
• Integrations (Unlimited apps, websites, & documents)
• Embeddable Widget
• Advanced analytics
• Dedicated support
• API access
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