Salient
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About
Salient is a financial technology company founded in 2023, based in California. Salient uses AI to transform how automotive lenders manage their customer interactions by automating customer interactions 24/7 across multiple channels including voice, 2-way texting, email, and webchat. It offers AI agents that can handle tasks like welcome calls, verification calls, and collections. Additionally, it provides automated fraud detection and compliance violation services. The platform ensures secure payment processing and is SOC 2 compliant and PCI L1 certified. With features like live transcription and summarization, Salient helps organizations capture customer insights and escalate issues proactively. Designed for ease of integration, it allows for one-click setup and secure on-prem deployment.
Platform
Features
• integrates with existing tools
• one-click setup
• soc 2 compliant and pci l1 certified
• secure on-prem deployment
• real-time insights through live transcription
• automated fraud flagging and compliance management
• ai agents for verification and collection calls
• supports voice, texting, email, and webchat
• automates customer interactions 24x7
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