My AskAI
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About
My AskAI is an AI customer support agent designed for B2B SaaS companies, providing a fast, affordable, and scalable solution to improve customer support efficiency without compromising on quality. It integrates seamlessly with existing live chat tools such as Intercom, Zendesk, and HubSpot, allowing for quick setup and instant deflection of customer support requests. With the capability to train on the company's help documents, the AI agent can answer questions in seconds, facilitating a swift human handover in case of complex queries. My AskAI aims to reduce support costs, allowing customer success agents to focus on more strategic tasks, ultimately improving retention and customer satisfaction. The tool is already utilized by numerous B2B SaaS businesses, showcasing instances of substantial improvements in support request handling and operational efficiency.
Platform
Task
Features
• multi-lingual support
• custom branding
• gdpr compliant
• automatic content updates from the website
• insights dashboard for conversation summaries
• team access for insights management
• human handover support
• integrates with intercom, zendesk, hubspot
FAQs
What content types can I add to train my AI agent?
You can add your entire website and help docs, or upload documents, PDFs and presentations.
Can I capture leads or email addresses with my AI agent?
Yes. You can require users to provide their email address before chatting and then export the emails captured.
How do I create an AI agent using My AskAI?
Sign up for a free account and create your first AskAI in just 2 minutes. Add relevant content and documents.
How secure are My AskAI's AI chatbots?
All uploaded content is stored in isolated containers, encrypted at rest and in transit.
How much does My AskAI cost?
My AskAI has both free and paid plans starting from $60 per month.
How is My AskAI different from ChatGPT?
My AskAI can access your private company data unlike ChatGPT.
What is an AI agent?
An AI agent is an AI system that understands natural language and provides responses based on its training.
What are the most popular integrations?
Integrations include website widgets, Slack/Teams, Google Drive, internal documentation systems, and customer support platforms.
Pricing Plans
Essentials
USD60.00 / per month• 200 conversations/mo
• Add & sync unlimited webpages
• Handover to existing support
• Unlimited site searches
• Custom answers
• Basic analytics & insights
• Web chat + email support
• AI email assistant (auto-reply to customers)
• Weekly automatic updates of new webpages
• CSAT ratings
Pro
USD99.00 / per month• 1,000 conversations/mo
• Add & sync unlimited webpages
• Handover to existing support
• Unlimited site searches
• Custom answers
• Advanced analytics & insights
• Priority chat/email + Zoom support
• AI email assistant (auto-reply to customers)
• Weekly automatic updates of new webpages
• CSAT ratings
• Export conversation data
• GDPR compliance
Enterprise Plan
Unknown Price• Everything in Pro
• Unlimited AI assistants
• Full API access
• HIPAA compliance
• Unlimited team seats
• Custom features/development
• Dedicated success manager
• Whitelabel solution
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