Fini
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About
Fini is an AI-powered customer support tool that helps businesses resolve over 70% of support inquiries with 97% accuracy. It integrates with various platforms like Zendesk, Salesforce, Intercom, Slack, and Discord, offering seamless human handoffs when needed. Fini boasts features like configurable tone, multi-channel deployment, and learning through feedback. It's designed for teams of all sizes and offers shared team inboxes, instant answers, and comprehensive reporting. The tool prioritizes security, with SOC 2, GDPR, and ISO 27001 certifications. Fini is backed by Matrix Partners and Y Combinator.
Platform
Task
Features
• shared team inboxes
• learning with feedback
• multi-channel approach (zendesk, slack, discord)
• seamless human routing
• resolve 70% support questions with ai
• instant answers via an all-in-one customer service platform that helps you balance everything your customers need to be happy.
• configure tone to fit the tone of your business
• securely integrates with your private data across confluence, g-drive, notion and more, without code
Pricing Plans
Starter
USD0.59 / monthly• Unlimited requests
• Phone support
• Next day delivery
• Free stock photos
• Responsive design
• GPT 3.5
• AI responses / AI actions
• Multi-channel
• AI Categorisation
• Multilingual Support
Growth
USD0.49 / monthly• Unlimited requests
• Phone support
• Next day delivery
• Free stock photos
• Responsive design
• GPT-4o mini
• AI responses / AI actions
• Multi-channel
• AI Categorisation
• Multilingual Support
Enterprise
USD1.23 / monthly• Unlimited requests
• Phone support
• Next day delivery
• Free stock photos
• Responsive design
• GPT-4 & GPT-4o
• AI responses / AI actions
• Multi-channel
• AI Categorisation
• Multilingual Support
Job Opportunities
Senior Front-end Engineer
Fini's AI agents solve 70% of customer queries, providing 24/7 support and seamless handoffs to human agents. Integrates with Zendesk, Salesforce, and Intercom.
Benefits:
Competitive compensation
Great benefits
Serious equity
Flexible work schedule
Latest gear
Experience Requirements:
3-5 years of experience as a Front End Engineer using webdev. tools: React/Vue/Angular
Experience defining architectural direction and leading execution on technical decisions
Ability to mentor others via code review, pair programming, and technical guidance
Clear communicator, able to simplify complex jargon to a lay audience
Experience designing intuitive UIs through modular, reusable and scalable components
Responsibilities:
Lead front-end engineering by designing and building intuitive UIs
Be involved in creating technical roadmaps and executing on them
Actively participate in technical designs and architecture discussions
Directly work with backend engineers and end-users for feedback
Help us with recruiting as we grow (we want more superstars like you!)
Show more details
Senior Back-end Engineer
Fini's AI agents solve 70% of customer queries, providing 24/7 support and seamless handoffs to human agents. Integrates with Zendesk, Salesforce, and Intercom.
Benefits:
Competitive compensation
Great benefits
Serious equity
Flexible work schedule
Latest gear
Experience Requirements:
3-5 years of experience as a Backend Engineer
Experience defining architectural direction and leading execution on technical decisions
Ability to mentor others via code review, pair programming, and technical guidance
Clear communicator, able to simplify complex jargon to a lay audience
Responsibilities:
Lead backend engineering by designing and building scalable components
Be involved in creating technical roadmaps and executing on them
Actively participate in technical designs and architecture discussions
Directly work with the founders, engineers and and end-users for feedback
Help us with recruiting as we grow (we want more superstars like you!)
Show more details
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