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Robylon AI

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About

Robylon AI enhances customer service experiences by utilizing AI and human expertise to resolve complex support issues through various channels like email, chat, and phone. Clients pay only for resolved queries, with a remarkable 80% automated resolution rate and a 93% improvement in resolution time. Robylon provides an AI-powered full-service customer experience, focusing on outcomes instead of merely software. With capabilities including issue labeling, intent identification, and multilingual support, Robylon efficiently resolves customer inquiries across diverse sectors such as eCommerce, logistics, and BFSI. Integration options with platforms like Zendesk, Freshdesk, and WhatsApp further enhance its effectiveness.

Platform
Web
Keywords
voice aichatbotcustomer experienceai customer servicesupport automation
Task
customer service
Features

• integration with multiple platforms

• ai-powered chat

• human-like conversation capabilities

• automated issue labeling and intent identification

• end-to-end ticket resolution

• powerful ai voice agents

• multilingual support (40+ languages)

Social Media

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