GoContact.ai
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About
GoContact.ai is a low-code platform for customer service automation, developed in partnership with Google Cloud. It offers VoiceBots, ChatBots, and EmailBots to automate voice, chat, and email channels, improving efficiency and ROI in contact centers. The platform integrates with major customer service platforms like Avaya, Collab, Five9, Genesys, inConcert, and Talkdesk. GoContact.ai boasts a natural language IVR, machine learning, voice recognition, and text-to-speech capabilities.
Platform
Features
• email automation
• chatbots
• dashboards
• voicebots
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