Doks.ai
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About
Doks.ai is an AI support chatbot designed for seamless integration into websites and documentation, enabling businesses to answer user queries efficiently. It requires minimal setup (around 2 minutes), has self-service options to reduce incoming support tickets by 40-70%, and features the ability to train chatbots using user-specific data from websites or knowledge bases. Doks.ai supports multiple projects, branding customization, and offers forms for lead generation. With multilingual capabilities and integration options, it's designed for businesses looking to enhance customer support and engagement while freeing up resources for complex inquiries.
Platform
Task
Features
• multilingual support
• lead generation forms
• multiple integration options
• brand customization
• self-service ai chatbot
• train on custom data
• high-volume user capacity
• chatbot design themes
• fast training process
FAQs
What is Doks?
Doks.ai is an AI support chatbot that lets you seamlessly integrate it into your website or documentation to provide customized answers to user queries.
How Doks.ai can help reduce support ticket volume?
Doks.ai chatbot can handle 40-70% of support tickets automatically, enhancing user satisfaction and reducing support team burdens.
What type of data is required to create my chatbot?
You can enter your website URLs, XML-Sitemap, or paste text or documents that you want your chatbot to know.
What are message credits?
1 message credit equals 1 GPT-3.5 Turbo message sent. The number of message credits is plan-specific.
Are there limits to the number of documents I can add to Doks AI?
No limits on the number of documents; individual URLs and files can be used to train the AI bot.
Does it use ChatGPT or GPT-4?
It defaults to GPT-3.5-turbo, with GPT-4 coming soon.
What all languages are supported by Doks.ai chatbot?
It supports multiple languages and detects user query languages automatically.
Is there a free trial?
Yes, there is a 7-day free trial available with message credits and lead forms.
What's the refund policy?
No refunds are offered, but subscription cancellation is allowed anytime.
How do I retrain the chatbot?
You can update the chatbot data anytime by clicking 'Retrain AI' in the Manage section.
Can I give my chatbot instructions or prompts?
Yes, you can customize prompts and attributes like the name and response style of the chatbot.
How do I add the chatbot to my website?
To add the chatbot, sign up, connect sources, train, and embed the provided script in your website.
How long does the chatbot take to train?
Training time varies but typically takes 1 to 2 minutes depending on data size.
Can Doks.ai chatbot be trained on videos which have content within them or will I need to transcribe?
Currently, only text-based content can be processed; videos must be transcribed first.
Can I customize the look and feel of my chatbot?
Yes, you can customize branding elements like colors, logos, and welcome messages.
Is there a white-label option available for Doks.ai?
Yes, a white-label option is available on the Enterprise plan.
Is there a free plan for Doks.ai?
There is no longer a free plan, but a free trial is available for experience.
Is there a limit on the number of users that can access my Doks.ai chatbot?
No limits on user access to the chatbot; it's designed to handle high traffic.
What are lead forms? Are form fields customizable?
Lead forms are customizable for collecting user information directly within the chat window.
What are projects in Doks.ai?
Projects refer to individual AI-powered chatbots designed for various applications.
Pricing Plans
Starter
USD19.00 / per month• 2000 message credits/mo
• 2 million characters/project
• 2 projects
• Unlimited sites & documents
• Brand Customization
• 1 Lead Form
• GPT-4 Support
• Remove 'Powered by Doks'
Premium
USD49.00 / per month• 5000 message credits/mo
• 5 million characters/project
• 5 projects
• Unlimited sites & documents
• Brand Customization
• Unlimited Lead Forms
• GPT-4 Support
• Remove 'Powered by Doks'
Ultimate
USD99.00 / per month• 10000 message credits/mo
• 10 million characters/project
• 10 projects
• Unlimited sites & documents
• Brand Customization
• Unlimited Lead Forms
• GPT-4 Support
• Remove 'Powered by Doks'
Enterprise
USD399.00 / per month• 40000 message credits/mo
• 15 million characters/project
• 15 projects
• Unlimited sites & documents
• Brand Customization
• Unlimited Lead Forms
• GPT-4 Support
• Remove 'Powered by Doks'
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