Brainfish
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About
Brainfish is an AI-driven platform that revolutionizes customer service by providing an AI Help Center and Agent Assistant functionalities. The tool facilitates self-service for users, offering personalized, instantaneous answers to customer queries without the limitation of traditional chatbots. With Brainfish, customer support teams can expect a significant reduction in ticket volumes, improved knowledgebase content, and enhanced insights into customer sentiments. The platform supports multiple languages and integrates seamlessly with several helpdesk solutions like Zendesk and Intercom. Businesses can rely on Brainfish for effective customer engagement and operational efficiency.
Platform
Task
Features
• real-time translations
• content health checks
• custom reporting capabilities
• integration with popular help desk software
• agent assistant
• ai help center
FAQs
What is a Monthly Brainfish Visitor?
A unique visitor that uses your implementation of Brainfish to ask a question and get an answer.
How does Brainfish work?
It uses machine learning algorithms to analyze customer queries and provide instant responses based on the context and intent.
How can Brainfish help improve my customer service?
By significantly reducing the response time for customer queries, enhancing customer satisfaction and loyalty.
What types of questions can Brainfish answer?
It can handle a wide range of customer service queries, including product information and troubleshooting.
Is Brainfish easy to use?
Yes, it integrates easily into existing help desk software with minimal setup.
Can I switch from my existing provider to Brainfish easily?
Yes, the platform allows for a seamless transition from other knowledgebase platforms.
Pricing Plans
Basic
USD159.00 / per month• 500 Monthly Brainfish Visitors
• One Admin User
• 50 articles
• Basic Insights
Growth
USD1200.00 / per year• 5 Admin Users
• Unlimited articles
• Search Analytics
• Integration with Zendesk
Enterprise
Unknown Price• Unlimited Monthly Brainfish Visitors based on tier
• Dedicated Customer Experience Expert
• Integration with Intercom, Freshdesk + more
• Custom Integrations
• Custom Pricing & Terms
• Custom Reporting
• Priority Support
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