AnswerAI
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About
AnswerAI is an instant customer support solution that allows businesses to respond automatically to customer queries around the clock. Designed to improve customer interactions, it helps companies increase their customer service capacity without the need for additional staff. Featuring capabilities such as real-time order updates, a personalized shopping experience, and seamless integration with major e-commerce platforms like Shopify, AnswerAI transforms the customer service experience into a more engaging and efficient process. The app can handle various roles including sales assistance, returns management, and order inquiries, ensuring that customers always have access to the information they need at any time of day.
Platform
Task
Features
• natural language processing
• 24/7 support availability
• customizable features for brands
• integrated with shopify
• instant response times
FAQs
What kind of business types can Answer AI help?
Virtually any! If your business has an online presence and talks to customers, Answer AI has a role to play.
Can Answer AI speak other languages besides English?
Yes, Answer AI can understand and respond in a selection of major European languages.
How much does it cost?
Pricing scales according to your business’s needs. You can choose from different plans.
Can I try Answer AI for free before committing?
Yes, you can sign up for a free plan to explore Answer AI.
What happens when Answer AI can’t help a customer?
It can redirect inquiries to your team or capture queries for later resolution.
Can Answer AI deal with enquiries about product orders?
Yes, it integrates quickly and can provide order-specific information.
Pricing Plans
Free Trial
Free Plan• 10 conversations per month
• Essential chatbot functionality
• Full website content scraping and unlimited FAQs
• Shopify integration
• Customer order knowledge and querying
• Basic customer support
• Self onboarding, email and phone support
Starter
Free Plan• 10 conversations per month
• Essential chatbot functionality
• Full website content scraping and unlimited FAQs
• Shopify integration
• Customer order knowledge and querying
• Basic customer support
• Self onboarding, email and phone support
Growth
GBP19.00 / per month• 200 conversations per month
• Improved chatbot functionality
• Full website content scraping and unlimited FAQs
• Shopify integration
• Expanded knowledge of online store with advanced querying
• Focused customer support
• Onboarding walkthrough, email and phone support
Professional
GBP99.00 / per month• 1,000 conversations per month
• Improved chatbot functionality
• Full website content scraping and unlimited FAQs
• Shopify integration
• Full knowledge of store including product-specific questions
• Priority customer support
• Full onboarding, account manager, email and phone support plus screen-sharing
Enterprise
GBP499.00 / per month• 100,000 conversations per month
• Dedicated support
• Advanced task automation
• Enterprise chatbot functionality
• Full website content scraping and unlimited FAQs
• Shopify integration
• Full knowledge of store including product-specific questions
• Dedicated customer support
• Full onboarding, dedicated customer success manager, email and phone support plus screen-sharing
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