Tidepool
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About
Tidepool is an advanced analytics tool designed to extract actionable insights from large text datasets, including chat conversations and user feedback. Its no-code interface is suitable for both technical analysts and non-technical stakeholders, enabling them to answer complex questions without technical barriers. Tidepool features LLM and embedding analysis for enhanced understanding of text data, connects insights to business metrics, and efficiently manages massive datasets with lightweight classifiers. It is SOC 2 Type II certified, ensuring enterprise-grade security, and offers several pricing tiers to cater to different needs, allowing organizations to understand user interactions better and make data-informed decisions.
Platform
Task
Features
• llm and embedding analysis
• connects text data to business success metrics
• enterprise-grade security (soc 2 type ii certified)
• scalable analytics for massive datasets
• no-code interface for data analysis
FAQs
What is an event?
An event is a user interaction in your product, grouped into text events (unstructured text) and product events (app interactions without text).
What is an Attribute?
An Attribute is a derived group of categories on top of LLM events in a project, allowing structured insights into interactions.
What happens if I go over my limits?
Exceeding limits prevents ingestion of new events or creation of new Attributes, requiring an upgrade to lift the limitations.
Pricing Plans
Enterprise
Unknown Price• Unlimited events
• Unlimited predicted Attributes
• Unlimited seats
• Dedicated Slack channel support
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