Experience Requirements:

• 3+ years experience working as either Sales Engineer or Implementation Consultant, or a technical client facing role

Other Requirements:

• Ability to operate both independently and as part of a team, manage multiple clients simultaneously, and work collaboratively within a fast-paced, innovative team.

• Hands-on experience with web technologies, such as HTML, JavaScript

• Experienced in working with APIs

• Familiarity with AI. Machine Learning and/or NLP concepts and use cases

• Good understanding of software/SaaS sales cycle and strategies, in a fast paced startup environment

• Excellent communication skills, able to explain complex technical concepts to non-technical audiences

• Good to have: Experience with Helpdesk technologies like Zendesk, Salesforce, ServiceNow, etc.

Responsibilities:

• Serve as a technical lead between clients, account executives and our internal team.

• Lead scoping sessions with clients ​​​​to collect, analyze, clarify, and document business requirements, translating this in to solution proposals for the Forethought AI platform

• Work closely with the Sales team to align on objectives of client meetings, prioritize opportunities and provide technical solution leadership for sales opportunities

• Build and deliver customized demos to clients, from practical users to executive demonstrations

• Present solution proposals, business benefits, competitive advantages, and how Forethought solutions can meet clients' current and future needs