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Find the latest job opportunities in AI and tech
Find the latest job opportunities in AI and tech
Find the latest job opportunities in AI and tech
Majors Customer Success Manager
Glean's Work AI platform uses AI to connect to all your data, helping you find, create, and automate anything.
Benefits:
Competitive compensation
Medical, Vision and Dental coverage
Flexible work environment and time-off policy
401k
Company events
Experience Requirements:
5-7 years+ in a similar role within a B2B SaaS company.
Proven experience working with larger enterprise customers, including a track record of attaining and exceeding targets
Interest in generative AI for knowledge workers at Enterprise scale
Proficiency with tooling such as CRM software, Slack, Zendesk, Metabase, Glean
Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders
Other Requirements:
Familiarity with Value Selling and ability to do deep discovery with customers
Demonstrated project management experience, including planning, execution, and stakeholder management
Detail-oriented mindset with a focus on continuous improvement and operational excellence. Curiosity and grit.
Live into our company values: Make it Better, Make it Together, Make it Customer Driven, and Make it Happen
Ability to travel periodically and be in the office regularly
Responsibilities:
Relationship Management
Onboarding and Adoption
Account Growth, Expansion, and Risk
Performance Tracking
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