Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• B.S. in Computer Science or a related field

Experience Requirements:

• 1+ years of site reliability engineering experience

Other Requirements:

• Familiarity with at least one cloud service provider, preferably AWS

• Familiar with basic SQL commands and Intent protocols

• Proficient in cloud application orchestration tools like Kubernetes, helm

• Experience with monitoring stacks, preferably Datadog

Responsibilities:

• Collaborate with engineering teams to define and maintain services SLA

• Monitor metrics, alerts, logs across infrastructure and applications

• Create and maintain tools to monitor the platform

• Respond to incidents, troubleshoot, investigate root causes

• Conduct post-incident investigation and report

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• 4 year degree in a technical field

Experience Requirements:

• 3+ years of experience in development, professional services, technical support, or sales engineering

• 2+ years of experience in SaaS and/or Enterprise Software

Other Requirements:

• Demonstrate the ability to troubleshoot code

• Demonstrate the ability to work with third-party service providers

• Demonstrate competence in Linux / Unix

• Demonstrated ability to credibly and effectively communicate

Responsibilities:

• Integrate, implement and onboard the Linc Customer Care Automation platform

• Provide technical support for enterprise customers

• Make your customers referenceable, raving fans of Linc

• Develop a trusted partnership with key stakeholders

• Contribute to the Linc team with documentation

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• BA/BS, advanced degree a plus

Experience Requirements:

• 3-5 years of customer-facing role (Customer Success, Product, Sales, Consultant)

Other Requirements:

• Outstanding written communication

• Strong organizational skills

• Significant domain experience in Retail, ecommerce, and SaaS

• Influential cross-functional teamwork

• Ability to understand insights, results and make recommendations

Responsibilities:

• Become the subject matter expert and trusted adviser to every account

• Audit client performance data and help recommend to customers

• Use data insights to track feature utilization

• Conduct SBRs/QBRs with customers

• Advocate for Linc customers and drive customer feedback

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• BS degree in Computer Science, Information Technology, or related field

Experience Requirements:

• 3+ years of relevant experience as a Business Analyst, or similar role

Other Requirements:

• Proficiency in Google Slides, Google Sheets, data visualization software

• Strong problem solving skills and attention to detail

• Fluency in SQL

Responsibilities:

• Develop internal dashboards, reports, decks, and ad hoc analyses

• Proactively contribute valuable insights

• Work closely with the CX Strategy and Customer Success teams

• Provide actionable insights to decision-makers

• Analyze and define metrics to measure business performance

Benefits:

• 401k

• RSUs

• Medical, dental & vision coverage

• Flexible PTO

• Mental health & physical fitness access providers & workout facilitiesParental leaveFertility benefits

Benefits:

• Substantial Equity

• Unlimited Flexible Time Away (FTA)

• 401k Matching

• 90% Employee Medical Premium Coverage

• 65% Dependent/Family Medical Premium Coverage Flexible Spending Accounts Employee Referral Program Lunches & Snacks Commuter Benefits Life Insurance Travel Assistance

Education Requirements:

• Ph.D. in Computer Science or Electrical Engineering with a focus on computer vision

Experience Requirements:

• 5 years of industry experience, building and shipping computer vision systems

• 2 years of hands-on experience with deep neural network based methods

Other Requirements:

• Experience with object detection, classification, and tracking

• Strong software development skills

• US citizenship required due to federal requirements

Responsibilities:

• Work on highly impactful computer vision and machine learning problems our customers face

• Develop and productize computer vision algorithms drawing upon computer vision literature and using your own ingenuity

• Collaborate with engineering and product teams to create solutions

Benefits:

• Substantial Equity

• Unlimited Flexible Time Away (FTA)

• 401k Matching

• 90% Employee Medical Premium Coverage

• 65% Dependent/Family Medical Premium Coverage Flexible Spending Accounts Employee Referral Program Lunches & Snacks Commuter Benefits Life Insurance Travel Assistance

Education Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field

Experience Requirements:

• At least 7 years proven experience as a Front-End Engineer with a focus on React development

Other Requirements:

• Strong proficiency in Typescript and React Hooks

• Experience championing a solid testing strategy utilizing unit, integration, and end-to-end tests

• Experience designing and implementing data-intensive user interfaces

• Familiarity with RESTful APIs and integration of backend services

• Experience working as a technical lead is a big plus

• Excellent problem-solving skills and attention to detail

• Ability to work collaboratively in a dynamic, fast-paced environment

• Strong communication skills to articulate ideas and solutions effectively

• Must be a US citizen due to federal requirements

Responsibilities:

• Lead the development and maintenance of the React-based frontend for Mirage, ensuring a seamless and responsive user interface

• Work closely with product managers, designers, and back-end engineers to translate requirements into scalable and efficient UI solutions

• Uphold coding standards, perform code reviews, and implement best practices to ensure the delivery of high-quality, maintainable code

• Stay informed about the latest trends and advancements in UI/UX technologies, contributing innovative ideas to improve the overall user experience

• Identify and address performance bottlenecks to ensure optimal rendering and responsiveness of the Mirage frontend Leverage tools such as Typescript, Redux, and React Hooks to enhance the development process and maintain a modular and extensible codebase Act as development lead to other front-end engineers and represent front-end priorities in cross-functional discussions

Benefits:

• Substantial Equity

• Unlimited Flexible Time Away (FTA)

• 401k Matching

• 90% Employee Medical Premium Coverage

• 65% Dependent/Family Medical Premium Coverage Flexible Spending Accounts Employee Referral Program Lunches & Snacks Commuter Benefits Life Insurance Travel Assistance

Education Requirements:

• BS in Computer Science, Engineering, or related field; MS/PhD a bonus

Experience Requirements:

• At least 5 years of relevant experience

Other Requirements:

• Proven track record of building large-scale distributed systems

• Deep expertise in Python or C++

• Strong experience with Linux-based operating systems

• Expertise/experience in machine learning, NLP, or computer vision is a big plus

• Experience with ML frameworks (e.g., Pytorch, Tensorflow) is a plus

• A passion to deliver innovation into the hands of customers

• US Citizenship is required

Responsibilities:

• Design, develop, and envision innovative and impactful features for Mirage, working with scientists, engineers, and product managers

• Take ownership of major parts of the software

• Ship features, striking a balance between quality, maintainability, and speed

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan