Benefits:

• Healthcare benefits

• Company meals

• Wellness benefits

• Company events

• Retirement benefits

Benefits:

• Healthcare benefits

• Company meals

• Wellness benefits

• Company events

• Retirement benefits

Benefits:

• Healthcare benefits

• Company meals

• Wellness benefits

• Company events

• Retirement benefits

Benefits:

• Healthcare benefits

• Company meals

• Wellness benefits

• Company events

• Retirement benefits

Benefits:

• Equal Pay

• Employee referral rewards

• Wellness benefits

• Flexible work schedules

• Mentoring opportunities

Benefits:

• Equal Pay

• Employee referral rewards

• Wellness benefits

• Flexible work schedules

• Mentoring opportunities

Benefits:

• Equal Pay

• Employee referral rewards

• Wellness benefits

• Flexible work schedules

• Mentoring opportunities

Benefits:

• Equal Pay

• Employee referral rewards

• Wellness benefits

• Flexible work schedules

• Mentoring opportunities

Benefits:

• Equal Pay

• Employee referral rewards

• Wellness benefits

• Flexible work schedules

• Mentoring opportunities

Benefits:

• Equal Pay

• Employee referral rewards

• Wellness benefits

• Flexible work schedules

• Mentoring opportunities

Benefits:

• Equal Pay

• Employee referral rewards

• Wellness benefits

• Flexible work schedules

• Mentoring opportunities

Benefits:

• Equal Pay

• Employee referral rewards

• Wellness benefits

• Flexible work schedules

• Mentoring opportunities

Benefits:

• Equal Pay

• Employee referral rewards

• Wellness benefits

• Flexible work schedules

• Mentoring opportunities

Education Requirements:

• Bachelor’s degree in a technical field (Comp. Science degree preferred not mandatory); Master’s degree is a plus 6+ yrs of experience

Experience Requirements:

• 10+ years

Other Requirements:

• Expertise in ETL, Data architecture and Data modelling

• Expertise working in Relational and Big Data platforms, including MySQL, and large-scale distributed systems such as Hadoop and Spark

• Expertise in Data Engineering, Data Governance, Data Quality, Data Lake, Data Warehousing and Reporting/Analytics concepts

• Expertise building Data pipelines, Data Lakes and Data Warehouses in Azure using Cloud services

• Expertise in data analysis and writing and developing complex queries using SQL

Responsibilities:

• To collaborate with various teams/regions in driving facilitating data design, identifying architectural risks and key areas of improvement in data landscape, and developing and refining data models and architecture frameworks

• Technical experience and knowledge in Cloud Data Warehousing, data migration and data transformation

• Develop and test ETL components to high standards of data quality and performance as a hands-on development lead

• Familiarity with Data Lakes, Data Warehouses, MDM, BI, Dashboards, AI, ML

• Design data architecture patterns and ecosystems including data stores (operational systems, data lakes, data warehouses, data marts, cosmos db), ingress patterns (API, streaming, ETL/ELT), and egress patterns (analytics/decision tools, BI tools). Lead, consult or oversee multiple architectural engagements

Benefits:

• Unreasonably hospitable and data-driven culture

• Exceeding customer expectations

• Empowered team members

• Trust and freedom

• Shared purpose and recognition

Education Requirements:

• Bachelor’s degree or master’s in computer science, engineering, business or other related field

Experience Requirements:

• 5+ years of experience

Other Requirements:

• Ability to work the night shift in Bangalore, India

• An understanding of the Privacy ecosystems and requirements

• Experience with installation, integration and deployment of integrated SaaS technologies

• Proven experience with public cloud providers such as AWS, Google and Azure

• High emotional intelligence, including curiosity, empathy, self-awareness, and integrity

• Experience developing and operationalizing project plans for packaged implementations

Responsibilities:

• Scope, design, document, and implement integrations between Relyance AI and 3rd party or custom solutions.

• Help new and existing customers implement Relyance AI to automate Privacy compliance solutions.

• Consult with customers to fully understand the implementation process and actively solve their pain points.

• Provide technical thought leadership for organizations and expert advice related to implementation.

• Act as the liaison between customers and Relyance AI during implementation to prioritize issues, escalate blockers, and drive change if necessary.

Benefits:

• Unreasonably hospitable and data-driven culture

• Exceeding customer expectations

• Empowered team members

• Trust and freedom

• Shared purpose and recognition

Education Requirements:

• Bachelor’s degree or master’s in computer science, engineering, business or other related field

Experience Requirements:

• 5+ years of experience managing and driving adoption with enterprise accounts, preferably with SaaS companies/products.

• Renewal/expansion experience in the SaaS industry is must. Also, knowledge of security and privacy is critical skill

Other Requirements:

• Ability to work the night shift in Bangalore, India

• Curiosity

• A growth mindset and are willing to think from first principles

• Ability to break down big problems / ambiguous goals into smaller actionable steps

• Empathy for customer workflows and the ability to dig deep

Responsibilities:

• Conducting check-in meetings for tactical items and performing business reviews with C-level executives / decision-makers to align on their objectives and business outcomes.

• Understand customer workflows and proactively identify customers who aren’t maximizing their opportunity with our product/service and reach out to create an action plan to help them achieve success.

• Be the voice of the customer by consistently capturing customer feedback, customer highlights, and lowlights and channel that internally with various stakeholders (product, exec team, etc.).

• Becoming a Relyance AI product expert.

• Identify process gaps, templatize, and implement playbooks to scale and optimize the Relyance AI customer success function.

Benefits:

• Unreasonably hospitable and data-driven culture

• Exceeding customer expectations

• Empowered team members

• Trust and freedom

• Shared purpose and recognition

Education Requirements:

• Bachelor’s degree or master’s in computer science, engineering, business or other related field

Experience Requirements:

• 5+ years of demonstrated experience working with the Privacy platform or deep relevant technical skills, e.g., web/mobile development stack (HTML, CSS, Javascript, React), APIs/integrations

Other Requirements:

• Ability to work the night shift in Bangalore, India

• Eagerness to learn and rapidly acquire new skills, excelling at independent work while actively contributing to team success

• Strong analytical problem-solving abilities, continuous improvement mindset, and proven ability to drive process enhancements

• Exceptional developed written and verbal communication skills

• Ability to work with and troubleshoot complex, web-based software suites

Responsibilities:

• Taking the most complex support cases from the support queue and working with the customer to troubleshoot and resolve the issue.

• Actively and autonomously managing a varied workload of customer support cases, keeping customers regularly updated on progress.

• Stepping into and taking over management escalated cases where the customer is unhappy, or the solution needs to be clarified.

• Collaborating across Relyance, including with product teams, to troubleshoot issues, identify root causes, and provide solutions.

• Acting as an internal SME within the support organization, creating knowledge base material and upskilling colleagues.

Benefits:

• Unreasonably hospitable and data-driven culture

• Exceeding customer expectations

• Empowered team members

• Trust and freedom

• Shared purpose and recognition

Education Requirements:

• Bachelor’s degree or master’s in computer science, engineering, business or other related field

Experience Requirements:

• 3+ years of demonstrated experience working with the Privacy platform or deep relevant technical skills, e.g., web/mobile development stack (HTML, CSS, Javascript, React), APIs/integrations

Other Requirements:

• Ability to work the night shift in Bangalore, India

• Eagerness to learn and rapidly acquire new skills, excelling at independent work while actively contributing to team success

• Strong analytical problem-solving abilities, continuous improvement mindset, and proven ability to drive process enhancements

• Exceptional developed written and verbal communication skills

• Ability to work with and troubleshoot complex, web-based software suites

Responsibilities:

• Taking the most complex support cases from the support queue and working with the customer to troubleshoot and resolve the issue.

• Actively and autonomously managing a varied workload of customer support cases, keeping customers regularly updated on progress.

• Stepping into and taking over management escalated cases where the customer is unhappy, or the solution needs to be clarified.

• Collaborating across Relyance, including with product teams, to troubleshoot issues, identify root causes, and provide solutions.

• Acting as an internal SME within the support organization, creating knowledge base material and upskilling colleagues.