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Vocca

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About

Vocca is an AI-driven call center solution designed for healthcare practices. It handles calls, messages, and bookings 24/7, improving patient satisfaction by managing phone interactions efficiently. Vocca's AI can also make outbound calls for appointment reminders, reducing no-shows. It offers analytics to help healthcare providers understand patient interactions better. Compatible in over 12 languages, it caters to various medical specialties, aiming to automate communication and save significant time for receptionists. With features like secure end-to-end encryption and multi-platform integration, Vocca enhances patient accessibility and streamlines healthcare operations.

Platform

Keywords

ai automation healthcare call center patient management

Task

Features

• secure end-to-end encryption

• ai phone automation

• multi-industry integration

• whatsapp integration for patient communication

• sms reminders and inquiries management

• automated inbound and outbound calls

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