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Twine

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About

Twine is an AI-driven business partner designed to assist companies in managing customer inquiries and leads effectively. It acts like a virtual receptionist, responding to customer questions across multiple channels, scheduling appointments, handling rescheduling, and even processing payments over SMS. Twine's capabilities ensure businesses can service customers around the clock without needing to hire more staff. It is highly customizable and trained specifically for each business, syncing seamlessly with existing software to manage bookings and customer information effortlessly. Additionally, Twine helps in gaining customer reviews and ensures timely payment for services provided.

Platform

Keywords

customer service lead management ai receptionist payment processing review generation

Task

customer response

Features

• 24/7 availability

• appointment scheduling

• integration with existing software

• customizable ai receptionist

• customer follow-up and review requests

• payment processing via sms

• rescheduling capabilities

• instant customer service

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