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Tidepool

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About

Tidepool is an analytics platform designed to extract actionable insights from large text datasets such as chat conversations, user feedback, and LLM prompts. It enables businesses to answer previously unanswerable questions and uncover improvement opportunities by linking text data with business metrics such as revenue conversion and user segmentation. With its no-code interface, Tidepool is accessible for both technical and non-technical team members, making it simple to scale analytics to massive datasets. The platform utilizes lightweight classifiers for efficient data categorization and is SOC 2 Type II certified, ensuring enterprise-grade security. Users can start with a free starter plan or upgrade to paid plans based on their needs.

Platform

Keywords

text analytics insights extraction no-code interface business metrics large datasets

Task

Features

• enterprise-grade security (soc 2 type ii certified)

• use of lightweight classifiers for large datasets

• link text data to business success metrics

• no-code interface for easy access

• extract actionable insights from large text datasets

FAQs

What is an event?

An event is a user interaction in your product, categorized into text events (containing unstructured text) and product events (app interactions without unstructured text).

What is an Attribute?

An Attribute is a derived group of categories on top of LLM events in a project, allowing you to create or accept Tidepool’s automated proposals for insights.

What happens if I go over my limits?

If you hit your event or derived attribute limits, you cannot ingest new events or create new attributes unless you upgrade.

Pricing Plans

Starter

• 50k events per month

• 5 predicted attributes

• 5 seats

• Community Slack support

Growth

USD200.00 / per month

• 250k events per month

• 25 predicted attributes

• Unlimited seats

Enterprise

• Unlimited events

• Unlimited predicted attributes

• Unlimited seats

• Dedicated Slack channel support

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