TapTalk.io
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About
TapTalk.io is an omnichannel messaging platform designed to improve customer engagement by centralizing communication across multiple channels like WhatsApp, Facebook Messenger, and more. Their services include OneTalk for managing various platforms, PowerTalk for omnichannel solutions, SendTalk for sending OTP and notifications, and SalesTalk for social commerce. TapTalk.io emphasizes automation, personalization, and minimal engineering effort, enabling businesses to streamline their customer support. The platform supports customer interactions through a single dashboard, which enhances sales, marketing, and support efficiency. Additionally, they offer flexible pricing plans catering to different business needs, alongside a free demo to explore their service offerings.
Platform
Features
• personalized customer interactions
• integration with various messaging apps
• single dashboard for management
• automated messaging capabilities
• omnichannel messaging platform
Pricing Plans
Starter
IDR250000.00 / per month• Unlimited MAU
• 3 Channels
• 5 Agents
• 2 Topics
• Ticketing Support
• All Features
• Contact
• Case Rating
• Quick Replies
• Detailed Report
Silver
IDR750000.00 / per month• Unlimited MAU
• 3 Channels
• 5 Agents
• 2 Topics
• Ticketing Support
• All Features
• Contact
• Case Rating
• Quick Replies
• Detailed Report
• 1 WhatsApp Channel
Gold
IDR1500000.00 / per month• Unlimited MAU
• 8 Channels
• 7 Agents
• 5 Topics
• Ticketing Support
• All Features
• Contact
• Case Rating
• Quick Replies
• Detailed Report
• 1 WhatsApp Channel
• Advanced Broadcast
• Case Label
• Start New Conversation
• Automated Message
• Office Hours
Diamond
IDR3000000.00 / per month• Unlimited MAU
• 15 Channels
• 15 Agents
• 10 Topics
• Ticketing Support
• All Features
• Contact
• Case Rating
• Quick Replies
• Detailed Report
• 1 WhatsApp Channel
• Advanced Broadcast
• Case Label
• Start New Conversation
• Automated Message
• Office Hours
• Hide Others Tab
• Contact Segment
Corporate
Free Plan• Unlimited MAU
• Unlimited Channels
• Unlimited Agents
• Unlimited Topics
• Dedicated Account Manager +24/7
• Special Integration (CRM, ERP, etc.)
• All Features
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