Sushidata
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About
Sushidata is a customer analytics platform using multi-model AI to help support teams track trends, receive alerts, and gain weekly insights. It connects to various platforms like Discord, Slack, and Twitter to unify customer data, analyze social media journeys, and identify leads. Sushidata emphasizes preventing negative experiences, highlighting the costs of negative reviews and customer churn. It offers data visualization, 5-dimensional sentiment analysis, and recurring issue detection. Reports are generated in Slack or presentations, and the platform ensures data security by compartmentalizing information. Sushidata highlights its focus on support teams' needs rather than product teams.
Platform
Features
• categorize, analyze, and simplify using ai storytelling
• connect discord, slack, twitter, etc.
• unify siloed customer data
• enhance user satisfaction
• minimize churn
• get weekly insights
• receive critical alerts
• track trends
FAQs
Do you use any collected data to train AI models?
We honor the privilege of assisting with your data organization and commit to never using your data to train models outside your organization.
But can you help me train an AI model out of my data?
Yes, we're developing innovative methods to use the data you collect to respond accurately on your business's behalf. We understand the challenge of replying to customers at scale and are committed to enhancing AI to meet your accuracy needs—ensuring effective and precise customer interactions.
Does this only use ChatGPT?
No, Sushidata isn't limited to just ChatGPT. It's a robust multi-model AI platform, utilizing over 50 different AI LLM models to deliver clear, unbiased feedback summaries from your conversational data.
What makes you different than other providers?
Sushidata stands out in its approach to user feedback collection. Unlike others who cater to product teams, we focus on empowering your customer experience teams—those crucial to servicing, retaining, and securing your company’s growth. While sales might secure the initial deal, it’s the support team that ensures ongoing customer loyalty and repeat business.
How do you secure my data?
At Sushidata, we prioritize the security of your data by strategically compartmentalizing all incoming information to prevent vulnerabilities. Each dataspace is exclusively owned by you, ensuring that your data remains distinct and separate from that of other customers.
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