SupportAgent.ai
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About
SupportAgent.ai, acquired by Help Scout in September 2023, is an AI-driven drafting tool designed for conversations within Help Scout. It enhances support with best-in-class service, upgraded data security, privacy, and compliance standards. SupportAgent.ai features are billed separately, and while the tool offers significant benefits for customer support, it is not yet HIPAA compliant. Help Scout aims to fully integrate SupportAgent.ai to further improve user experience.
Platform
Features
• best-in-class support
• ai-powered drafting
• enhanced data security
• privacy compliant
• seamless integration with help scout
Pricing Plans
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