Albus
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About
Albus is an AI-driven assistant designed to enhance workplace productivity by providing instant answers to complex customer queries by searching through a company’s internal knowledge from various platforms like Intercom, Confluence, Slack, and HubSpot. It helps support agents access needed information promptly, improving the efficiency of the customer support process and boosting first-call resolution rates. Albus integrates with over 50 work applications, allowing agents to ask questions and receive immediate, accurate information while also linking directly to the source material used for the responses. It is designed for quick setup and operational efficiency, emphasizing privacy and data security in its processes. Albus can be accessed through Slack, Microsoft Teams, and an upcoming Chrome extension, with a focus on providing seamless user experiences and impactful AI-driven insights.
Platform
Task
Features
• ai-powered knowledge assistant
• customized data access and permissions
• easy setup in less than 5 minutes
• direct links to source material in answers
• integration with 50+ work apps
• instant answers from company knowledge base
FAQs
How does the free trial work?
After signing up, you get full access to all features for 30 days with a limit of 50 questions for your entire organization.
What happens after the 30-day free trial?
Your account will become inactive, and if you don't upgrade, all your data will be permanently deleted 30 days after the trial ends.
How secure is Albus?
Albus is SOC-2 certified and complies with GDPR and CCPA standards, ensuring high-level security for user data.
Will my data be used to train the AI models?
No, your data is not accessible by anyone and is not available for training the GPT models.
Can you provide an example of how the pricing model works?
Each license provides 100 questions per month. For example, if you have three licenses, your team will have a total of 300 questions to ask Albus each month.
Pricing Plans
Pro
USD25.00 / per license per month• 100 questions/month/license
• Unlimited integrations
• Auto retraining on new data
• Access to GPT-4o for AI search
• Auto-answering on Slack
• Access to Custom APIs
• Admin controls
• Usage analytics
• Multi-language support
• Dedicated customer success manager
• Chrome Extension
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