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Sobel

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About

Sobel is a dedicated customer support platform designed for early-stage startups. It aims to enhance customer experience by allowing users to communicate directly with support teams through an embedded messenger within the product. The platform features a blazing-fast inbox for managing conversations, a knowledge base for frequently asked questions, and supports translation of articles into multiple languages for better accessibility. As it is currently in closed beta, users can join a waitlist to receive notifications about the launch and potentially receive discount codes for early adopters. Sobel emphasizes a simple pricing model, offering a free product with an option to add additional seats for a fee.

Platform

Keywords

knowledge base messaging customer support startup saas

Task

customer support

Features

• automatic translation

• knowledge base management

• embedded messenger

• user conversation history

• blazing-fast inbox

Pricing Plans

Free

• Messenger Widget

• Knowledge Base

• Shared Inbox

• 4 seats (additional seats at $10)

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