SnapCall
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About
SnapCall offers a comprehensive suite of customer engagement tools designed to improve support via video. Its features include video calls, clips for recording issues, and AI-powered insights for problem-solving, enabling faster resolutions and higher customer satisfaction. The platform allows customers to visually explain issues through video, which aids support agents in understanding and solving problems efficiently. SnapCall integrates seamlessly with popular CRM systems and provides automation tools to streamline customer interactions. With customizable plans for different business sizes and needs, SnapCall has already helped over 500 companies increase efficiency and satisfaction ratings.
Platform
Task
Features
• ai-powered insights
• flexible automation
• video support
• context-aware summaries
• customizable user journeys
• real-time video troubleshooting
• integrations with popular crms
• audio calls
FAQs
What is SnapCall clips?
SnapCall clips is an innovative customer support solution that allows customers to record a video explaining their issue, receiving an AI-generated summary for quick resolution.
What is SnapCall calls?
SnapCall calls is a real-time communication tool that allows businesses to connect with clients through audio or video calls, integrating seamlessly with CRM platforms.
What is included in the Enterprise plan?
The Enterprise plan offers all Pro features, additional custom functionalities, and is designed for large enterprises.
Is there a minimum contract period for Pro plan?
No, there is no minimum contract period for the Pro plan.
Can I cancel at any time?
Yes, users can cancel their subscription at any time, but refunds for the billing period already paid are not offered.
What payment methods do you accept?
We accept payments through major credit cards like Visa, Mastercard, and American Express.
How does SnapCall integrate with our knowledge base?
SnapCall can suggest relevant help center articles to assist users based on the context of their issues.
Can we use SnapCall on multiple devices?
Yes, SnapCall works on computers, tablets, and mobile devices.
Pricing Plans
Pro
Unknown Price• 20 users limit
• Unlimited clips and calls
• CRM integration
• Call recordings
• Context-aware summary AI
• Content recommendations AI
• Priority support
Enterprise
Unknown Price• Unlimited users
• Unlimited clips and calls
• Unlimited integrations
• Everything in Pro plus video call recordings, Flow AI, SAML Single Sign-On (SSO)
• Dedicated customer success manager
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