QA Engine
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About
QA Engine is a cutting-edge, AI-based question-and-answer system designed to enhance helpdesk efficiency. It employs a high-performance text classification system that leverages AI's capabilities to automate support desk responses and integrate with chatbots. With a proven track record of winning international AI quiz competitions, QA Engine is suited for various applications like question answering, topic classification, and sentiment analysis. The platform is user-friendly, allowing users to upload Q&A datasets easily and initiate automated machine learning processes. It supports 16 languages, ensuring global coverage with high accuracy in search and response functionality. Furthermore, it offers several engaging programs, including online seminars for practical AI usage, hands-on experiences for data upload and machine learning, and remote demos for tailored consultations. Various integrations, including web-based chat widgets and platforms like LINE and Zendesk, are available.
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Task
Features
• user-friendly interface for non-experts
• high-performance text classification
• integration with line and zendesk
• efficient for customer support automation
• automated q&a for chatbots
• supports 16 languages
• easy data upload and machine learning initiation
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