PEP Health
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About
PEP Health, the Patient Experience Platform, utilizes AI to analyze millions of patient comments across various sources, providing healthcare providers and payers with actionable, real-time insights. The platform improves patient engagement and operational decision-making, driving better health outcomes and increasing star ratings. With over 35 million public comments analyzed, it facilitates understanding patient experiences beyond conventional surveys, making patient voices central to healthcare transformation.
Platform
Task
Features
• real-time patient feedback analysis
• integration of various data sources
• focus on unmet patient needs
• improvement of cms star ratings
• patient experience benchmarking
• actionable insights for healthcare providers and payers
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