OakMega Social CRM
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About
OakMega is a Social CRM platform that integrates messaging apps (primarily LINE) with CRM systems. It offers features for personalized marketing, one-on-one customer service, and sales increase. The platform allows for automated marketing journeys, accurate broadcasting, and behavioral tracking using LINE's deep linking. It integrates with various CRM systems, such as Salesforce and HubSpot. It has a modular marketplace with additional features, and pricing plans range from free to enterprise-level custom solutions.
Platform
Task
Features
• personalized marketing
• increased sales
• customer relationship management
• accurate broadcasting with tags and chatbots for interaction and diversion
• peer-to-peer salespeople
• large customer service team
• line automated marketing
• one-on-one customer service
FAQs
How is the number of members calculated?
The number of members is calculated based on the connected messaging software and the data received. For LINE, it counts whenever a user interacts with the official account.
Is the Pro plan priced at \$900 per month? Or will it change?
The Pro plan starts at \$900/month. Pricing tiers depend on the number of members.
What happens if I use the Free plan but I have more than 1,000 members?
With the Free plan, you'll only see 1,000 members and can't chat one-on-one with members beyond that limit. Chatbots and trackers are unaffected.
Will I be charged additional fees if the number of members changes during the contract period?
No, there's no extra charge for member changes during the contract cycle; charges adjust at the next contract renewal.
What plan can I buy modules, and how much does it cost?
Modules require a Pro plan upgrade; they cost \$10,000/month or \$30,000/year. Enterprise module pricing requires a separate quote.
Can I upgrade my plan at any time? How will it be charged?
You can upgrade anytime; the system restarts the contract cycle, crediting unused days of the previous plan.
Can I downgrade my plan at any time?
You can downgrade anytime, but it only takes effect at the next contract cycle.
Do I have to upgrade to an Enterprise plan to purchase customized services?
Yes, custom services require an Enterprise plan upgrade.
Will my subscription automatically renew when it expires?
Yes, your subscription automatically renews with the existing plan (year/quarter/month) at the calculated price (which may increase due to changes in the tier).
Pricing Plans
Free
Free Plan• Message one-on-one chat
• Tags
• LINE real-name tracking link
• Chatbot replies
• Connect with 1,000 members
• 1 席客服成員
Pro
NT$900.00 / per month• Unlimited functions
• Subscription system allows plan changes
• 19 additional modules available for purchase
• Contact 100,000 members
• 3 席客服成員
Enterprise
Unknown Price• Customized development
• Education and training
• Web Tracking
• Automated journeys
• 3+ 席客服成員
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