Keybe AI
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About
Keybe is an AI-powered sales platform that helps businesses increase conversion rates and growth through smart chat, automation, and data enrichment. It offers features such as a virtual AI salesperson (Biky Greenberg), KB: Smart Chat, KB: Flows for automation, and a Customer Data Platform (CDP) for centralized data management. Keybe integrates with various channels like WhatsApp, Instagram Messenger, Facebook Messenger, and Web Chat for omnichannel communication.
Platform
Keywords
Task
Features
• sentiment analysis
• data enrichment
• omnichannel
• automatic contact creation
• action suggestions
• answer suggestions
• multi-agent
• centralized data segment management lead nurturing people and companies connected with 1,000+ apps no code chatbots and conversational flows whatsapp business email sms promotional and transa
FAQs
What happens to the WhatsApp line if my company does not continue with Keybe?
WhatsApp line belongs to the company you work for, they can connect it with another Business Service Provider (BSP) by requesting deactivation of 2FA from the Support team.
How can I export my database?
You must sign a data protection waiver document (we will provide you with the format in Support), and our team will generate a ticket to add the "Export" button so you can download your database.
How can I send a campaign?
In the sidebar on the left side of the interface, under the "+" icon, go to "Campaigns" and select the channel through which you want to send the communication.
How can I see campaign metrics?
In the sidebar on the left side of the interface, under the "+" icon, go to "Metrics" and you will find the most relevant information about the performance of your sales and service teams in Chats and sales funnels.
How do I start conversations?
In Chats, click on the icon located on the right side of the conversation search bar, select whether the chat will be on WhatsApp, internal message with someone from your company, or conversations between teams with more people connected to Keybe.
How do I send a campaign with an image or video?
Remember that the first step is to have the template approved by Meta, which must be accompanied by text, and our Support team will help you with the process.
How do I invite a team member to sell better through Keybe?
In the sidebar, located on the left side of your screen, you will find the "Gear" icon for Settings. There you select "Administrators" and then click on "Add team member,"
How do I configure the permissions for different users?
In the sidebar, located on the left side of your screen, you will find the "Gear" icon for Settings. There you select "Administrators" and then click on the three dots of the user you want to edit.
How can I see balance, invoices, and payment methods linked?
In the sidebar, under the "+" icon, select "Consumption" to see all the consumption of your company with cut-off dates and itemized; You will also find the invoices and payment methods where you can see the credit card related to the account, delete it, add another credit card, and load balance.
What are the prices?
All the plans and prices we have available are updated on [this link](https://keybe.us/prices/)
How is the service charged?
Keybe is billed monthly based on the number of Daily Chats. A Daily Chat refers to a person who has interacted with your company, either by their own initiative or by the company reaching out to them.
What integrations does Keybe have?
Keybe connects with more than 1,500 applications in order to simplify your company's business processes, grouping all the information in a single platform.
What chat channels can be connected?
With KB: you can integrate the chats of your digital channels such as WhatsApp Business, Instagram Messenger, Facebook Messenger, and Web Chat, entering the world of omnichannel to have, on a single screen, the possibility of interacting with all the people related to your brand.
What does virtualizing the line mean?
Virtualizing the cellphone line means that, from that moment on, your line connects directly from the cloud to WhatsApp Business.
Do they have an app for cell phones?
Of course! We are where you need us to help you increase your sales in a very functional version!
Pricing Plans
Freemium
Unknown PricePrime
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